Lots of unhappy rogues

Q u o t e:
I notice a lot of unhappy rogues around here. I know lately i've been having a hard time of it as well. Honestly giving what I know now I would have rolled at least 5 classes over rogue. I feel I have invested too much time (37 days played) to really want to play another class from scratch. Overplayed and undervalued what a combo.

/end QQ

I hate to sound like I'm trying to put a silver lining on your cloud, but it's easy to get the impression that everyone is unhappy when you read the forums. The reason for this is simply that those that feel there is an issue or problem, tend to post more than those that are satisfied. This can lead to the perception that no one is happy. I know many people that are very happy with their classes or at the very least just enjoying them as they are.

Can there be room for improvement? Always. Will there continue to be improvements? Yes. Wherever we can do so in a way that balances with the rest of the game.

Q u o t e:


I think the question then becomes whether or not there is significantly more QQing on one class forum (weighted according to population) than the average. I don't follow the other forums as much as I do the rogue forums, so I don't know if it really is a problem here.

I think there are waves. What happens is that as an issue or concern is brought up on a forum and picks up momentum, it can be carried on to guild forums or fan site forums and then filter out to friends of friends of friends and then can come right back to the forums to add on. I've seen it happen where someone who was happy wasn't so happy after they were told they shouldn't be happy and why. While sometimes this can lead to a real/legitimate concern, there are many times it can be something blown out of proportion.

This is something we (The Community Team) work hard to try to filter out; the deeper concerns from the skewed perceptions. It can get pretty muddled at times, but this is why you see us so often asking people to please be as clear and as constructive in their concerns as possible. It helps us discern between the two when we take in information from the forums.

Q u o t e:
Neth says that most are just bitter rogues here complaining.

Well i think last week the three posts about poor customer service well over 20k views and many many pages of very very pissed off rogues beg to differ.

Please note, I didn't say that most are just bitter rogues. I said, most posting people see on the forums are focused on concerns because those that are happy, don't tend to post much. It's easy to skew the perception of someone that is happy into thinking that perhaps they have been missing something. Sometimes the concerns are legitimate and sometimes they are perhaps legitimate but over exaggerated.

Q u o t e:


Sorry this is an assumption. One can also say:

'most posting people on the forums are happy, people who aren't don't tend to post much.'

In statistics they teach you if 50% of people surveyed are not happy chances are about 50% of all people aren't happy. This applies here as well.

It's a very educated assumption based on years of experience not only as a gamer, but as a Community Manager. We take a lot of things into consideration beyond just these forums and have to use our experience, knowledge, and even instinct to guide us.

Q u o t e:


This is the kind of stuff that we need to avoid. When CM's come to the forum and read QQ posts by people that have limited knowledge of game mechanics, it just weakens the position of every rogue who actually gives useful feedback and commentary on the class.

P.S. Eviscerate is a fixed damage finisher, modified by attack power. Your weapon has absolutely nothing to do with how hard it hits.


Neth if you are still reading this thread, there's a big issue that doesn't get a lot of press -- Combo points independent of target. Drysc made a reference to this issue in the rogue forum back when preliminary 2.3 changes were being announced. His words were something like "we're not opposed to the idea." This would be a very nice change to rogue effectiveness in the Arena environment, where timely target switching is absolutely crucial to success. Rogues are currently the only class that suffers from such a penalty for switching targets. Could you inquire about the status of this change?

I'll bring this up again.

Like I've said before, the most I can do is carry the information of what the perceptions of the community are at current. We don't always have something to bring back, but we'll do what we can to keep you up to date on what we can.

I've been trying to make sure people at least know we're reading. For some, that's enough. For others, they feel it's a waste of time. Either way, we'll keep trying just the same.

Q u o t e:


EDIT ** Wait, patching???

It's the background downloader prepping for 2.3 much like we've done before. It just means we're getting closer.