#0 - April 20, 2007, 1:28 a.m.
The trial time will use any currently available paid time on the account, and does not credit the account any days of play - it simply allows access to The Burning Crusade content for the trial period (10 days).
It is important to note that inactive accounts or accounts that otherwise do not have any paid time can still participate in this trial, as an unpaid account will be reactivated and credited for the duration of the trial period - you are not required to reactive your subscription to try The Burning Crusade trial.
For anybody who has upgraded their account with the trial version of the Burning Crusade expansion but has since decided they do not wish to install the BC client, please be aware that you will not be able to play your account for this trial period if your account has already been upgraded, without the BC trial client installed.
If you have any additional questions or concerns regarding your trial account, please visit our FAQ at the link below:
http://www.blizzard.com/support/wowbilling/?id=abl02109p
If you wish to have the trial period removed and the account reinstated to its normal status you may contact our Billing department. Please be aware, however, that removing the trial period is irreversible, as a BC trial key cannot be used on the account again. This means, additionally, that any Blood Elf or Draenei characters on the account will not be accessible; and, any other characters in expansion areas will be automatically ported out. Once trial status is reversed in this manner, only a full retail purchase of the Burning Crusade will allow for access of the expansion content. That said, the account will retain the free game time. If you wish to reverse the BC trial status please use the contact information found within the following link:
http://www.blizzard.com/support/wowbilling/?id=abl01922p
Troubleshooting assistance with the Blizzard Downloader, from which the client is downloaded, can be found on our Support Site at the link below:
http://www.blizzard.com/support/wow/?id=aww01154p
In the case where you may have canceled the download but wish to finish it, please log into the account management page on our main site (http://www.worldofwarcraft.com/account/). Once you are logged in, you will have the option to download the Burning Crusade Trial.
