#0 - Sept. 9, 2008, 12:26 a.m.
When I attempt to upgrade an account, I am getting an "Error 202" message which tells me to contact customer service. I have done so... and they tell me that for security measures, my Visa would provide some security measures especially on internet purchases.
Fair enough. They must have locked my Visa, right?
Wrong.
So I had already through of that one and previously contacted Visa on Saturday as I was having this issue all weekend. Even thinking it had something to do with having the same email, I had created a whole new account in her email using a completely different Visa card. (Not a linked VIsa account, it's a compeltely seperate card with a different limit on it.)
So this time I contact Visa after being told the lock is likely on their end... and I am being told by Visa, and I quote: ".... not to call anyone a liar... I know what internet security he was refering to, and I would be able to see any attempts made on your card."
So basically, had your system actually "made an attempt" at my Visa card and was rejected, Visa can see that attempt. None was even made even though the agent had attempted not even 10 mins earlier.
So there is an issue on your end with upgrading Trial accounts to "real" accounts.
