#11 - Aug. 27, 2009, 1:28 a.m.
Q u o t e:
I have tried over and over again to make a character change from one account to my other account. The only problem I run into is my answer to my secret question. I know exactly what my secret question is, but it just won't accept it. I need this done.
I'm unsure why you bumped a thread that is over 2 years old, Kerwind. O.o
If you believe you know what your SQ/A is but it isn't being accepted then odds are it may not be the SQ/A you thought it was.
You may contact our Billing Department who may be able to help you.
You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) Monday through Friday 8AM-8PM (PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.
Or you can use:
http://us.blizzard.com/support/webform.xml .
Make sure to choose "World of Warcraft"; "Forgotten Account Data"; "Secret Question and Answer"; and then fill it out accordingly.