2 forms of photo ID? - Blue Tracker

#0 - Aug. 18, 2008, 8:38 p.m.

I'm updating the name on my account and the email I received with the instructions states:

1) A legible photocopy of government issued documentation of the name change, or of two forms of government issued photo ID showing your name before and after the change.

I only have my new drivers license. The kept and destroyed the old one. What do I do?

Aredek

#16 - Aug. 18, 2008, 9:05 p.m.

Q u o t e:

Well I have my marriage certificate but it doesn't have a photo on it... I find it very hard to believe I will be forced into obtaining a second photo ID to change a name on a Warcraft account? Usually it's 1 form of photo or 2 NON-photo.

It appears there is a slight misunderstanding, Clothmi. The marriage certificate is not required to have a photo on it; we just need a photocopy of the document to show that your name has actually changed.

If you have any additional questions regarding this process, you're welcome to contact Billing and Account Services. :)

Billing and Account Services

Email: billing@blizzard.com
Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11

Live Representatives Available Mon-Fri, 8am to 8pm PDT

For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
- Australian users should call 1-800-041-378 if the above number doesn’t work.
- Singaporean users should call 800-2549927 if the above number doesn’t work.
- All other international users should call: (949) 955-0283

Sorry for the confusion. :)

Aredek

#20 - Aug. 18, 2008, 9:14 p.m.

Q u o t e:

Oh, well, that's easy! So just fax the TOU form from the email AND 1 marriage certificate?

I would suggest sneaking a photocopy of your photo ID as well -- just to be safe. You may want to contact Billing for a more definitive answer, however.