Periodic Lag Spikes

#0 - Aug. 8, 2007, 1:42 a.m.
Blizzard Post
Happens every 5-10 min. The lag spikes drive everyone nuts could u plz fix this problem
#1 - Aug. 8, 2007, 1:55 a.m.
Blizzard Post
Thank you, Kaelo, I've let our Technicians know. This seems to be happening on a few realms so in the interest of a clutter free forum I'll be consolidating all threads of this type here.

Thank you for your patience everyone, I will provide an update as soon as I can.
#30 - Aug. 8, 2007, 3:39 a.m.
Blizzard Post
Thank you for all the information everyone.

I have a few questions to help our Technicians narrow down their search for the issue.

Is the latency across all continents (Eastern Kingdoms, Outlands, Kalimdor)?

Are you experiencing the latency in instances or battlegrounds?

How does the latency affect you, is it loot lag, movement lag?

Are you able to chat when a spike hits?

Edited for clarity.
#41 - Aug. 8, 2007, 4 a.m.
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Thank you everyone, I have forwarded the information you have given me and I await a response. As soon as I get it I will share what I learn with you.
#46 - Aug. 8, 2007, 4:26 a.m.
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Ok everyone, I have a new set of questions for you and I can not thank you enough for the patience you have shown so far.

Could you list your Internet Service Provide and what region you are in.

#74 - Aug. 8, 2007, 6:39 a.m.
Blizzard Post
Thank you, almost everyone, for providing the IPS and region you are in.

Our Realm Technicians are attempting a few things now, if you continue to experience this latency please post your Latency reading which is found in the low right side of your UI.




#76 - Aug. 8, 2007, 7:06 a.m.
Blizzard Post
You are welcome, Grandpabones, hopefully everyone else has have their latency reduced as well.

The results may not always be immediate and I understand that the lack of information can be frustrating but we really are working as hard as we possibly can to hunt down and resolve reported issues.

Thank you everyone for your eternal patience and please provide the latency readings if you continue to experience more spikes.
#100 - Aug. 8, 2007, 10:29 p.m.
Blizzard Post
I think we have enough ISP's and region information thank you everyone. For those of you on the Nightfall and Stormstrike Battle Groups are you still experiencing the same intermittent latency spikes?

Are they coming less or more frequently or about the same?

I'm looking for current reports, not what has been happening over the last week please. :)

Battlegroups: http://www.worldofwarcraft.com/pvp/battlegrounds/battlegroups/
#156 - Aug. 20, 2007, 4:52 a.m.
Blizzard Post
The issue that spawned this thread has been resolved, for individual latency issues please head over to our Technical Support Forums to see if there are any steps that you can take to improve your performance and connection.