Debit Cards

Is this a Visa/Mastercard debit card, Kagero?

I see. To be clear, Visa/Mastercard debit cards are still accepted as valid payment. It sounds as if you may have a more isolated problem.

Q u o t e:


What error are you getting exactly? Perhaps a call to Billing to do it manually will solve the problem?

Yar. This was going to be my next question. :)

The following has been taken from our Credit Card FAQ found here:

Q u o t e:
The most common reasons for a failed authorization of a credit card include (but are not limited to):

Insufficient funds or holds on funds.

Incorrect or mistyped Verification Code. For Visa, Master Card and Discover the credit card verification code is generally the last set of digits in the numeric string located in the signature field on the back of your card. If you have an older credit card and it does not have a verification code then you should be able to obtain an updated one from your provider.

Any credit card used must be from within the supported North American region (the U.S., Canada, Australia, New Zealand, Singapore, Thailand or Malaysia).

Any credit card with a billing address residing outside of this region will be rejected from our system, regardless of your current geographical location.

If you are certain that your card is not being declined for one of the above reasons, you may want to contact your bank to see if they can shed some light on why the card is not accepted.

I realize that you have already contacted Billing and Account Services, but I'd like to give you their information once more just in case you'd like to speak with them further:

Billing and Account Services

• Email: billing@blizzard.com
  
• Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11
  
  Live Representatives Available Mon-Fri, 8am to 8pm PDT
  
  For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
  
  • Australian users should call 1-800-041-378 if the above number doesn’t work.
    
  • Singaporean users should call 800-2549927 if the above number doesn’t work.
    
  • All other international users should call: (949) 955-0283
  
  

If you have any further questions, let me know.

Q u o t e:
PPS: Back then i tried 4 different army aviation debit master cards, mine mothers sisters girlfriends, and they all had the same error. Only reason i'm bringing this back up is simply i need to transfer a character and the only option is via credit cards

This furthers my belief that you will need to contact the provider of these debit cards regarding this issue. :)

Q u o t e:
What would really be nice is adding other options for paying for character transfers incase of problems like this, such as Cards you can purchase at wal-mart, etc etc.

You're welcome to suggest this on the Suggestions Forum, Kagero. :)