WWI & BlizzCon Beta Codes

If you have obtained promotional beta codes from last year’s BlizzCon or from this year’s Worldwide Invitational event in Paris, please be sure to register your codes [http://www.worldofwarcraft.com/misc/beta-signup.html] as soon as possible.

These promotional codes will apply only to the Wrath of the Lich King beta. The latest date to register the codes for the current round of beta invitations is Friday, August 1. Codes registered after this date will not be eligible for beta entry until a later date, so we encourage everyone to register early and be part of the vanguard into Northrend.

http://forums.worldofwarcraft.com/thread.html?topicId=8202577367&sid=1

Look, guys. I know you're here. You've seen me post about these keys, you know I'm looking into all manner of beta stuff, so please don't act as if acts of desperation are your only recourse to make yourselves known to me.

Billing's looking into the BlizzCon/WWI key distribution now as well as the Dell keys.

You're not dueling factions and you're not vying for my attention.

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Will have to Investigate, do all that jazz.

And the biggest point here is that the Dell accounts have priority over BlizzCon. As I have said from the start, being in Beta Club sounds, at least to me, like they should have dibbs on invites over other people.

We will be second hand and likely be investigated second, if at all, until someday by luck we get our invite. The more I look at this, the more Ebay is looking very friendly, but alas...already have one, but not quite...

I'm trying really hard to be patient here every time I reiterate that I'm not prioritizing either group. Everybody was supposed to get invites, so everybody should have gotten them. If people did not get them, that's one group--People Who Did Not Get Their Invites But Were Supposed To. We're working on that One Group.

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well i got the beta client and all patches downloaded just patiently waiting for that email :)

That's the spirit!

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I didnt post because I thought he was making a list , I only posted just to show them there are alot of us in the same boat. I been following the threads but never posted till now.

No, this actually quite helps. Getting a bead on how many players are affected is productive, and I appreciate it.

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Question for you belfaire, Blizzard wanted us to register before august 1st for the next upcoming wave. Do you know what day after august 1st they planned on sending that wave? The reason i ask because maybe billing already thought the wave went out?

I went over this in the other thread.

http://forums.worldofwarcraft.com/thread.html?topicId=8402791282&sid=1&pageNo=36

Guys, I'm not gonna post saying I don't have an update. Even though technically that's what this is.

The appropriate people are aware of the issue, and though I can't guarantee the invites will go out tonight, I can say that we understand the importance of getting them out.

Your patience has been saintly, far more than I could ever ask for--but I do need to ask for a little more.

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I've never seen a blue poster spend this much time with a group of the same people to solve an issue. I think we should all start flagging the posts of people who are in here making rude remarks and otherwise running their mouths about Bel.

That's doesn't concern me so much. I just want people to get their keys, and not just so these threads will go away ;)

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have a feeling we'll be sitting here in 2 weeks hoping the same thing

I don't!

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Is this for sure confirmed bel?

Yeah, I went over this in the Dell thread.

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One last question which is off topic.

Bel, do you love freebirds?

I'm a Chipotle man 4 lyfe. When I lived in Irvine I would eat at Chipotle almost every workday.

Freebirds is aight, but Chipotle's meat selection is what pushes them over the top for me.

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Registered and received confirmation on August 4th. No complaints here, just curious what you planned to do with the folks that missed the communication about there being an August 1st cutoff. Does that mean we are waiting on Diablo III Beta? I am really hoping to get some information for my guild about what to expect from playing in the WotLK Beta. In any case, great job in keeping everyone at bay here in this thread and I appreciate any information you can provide.

Even having registered after the 1st, you're still eligible for the Wrath beta, we just have no ETA on when that future wave will go out. Don't ask ;p

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Belfaire, Thank you for your hard work on this and letting us know about this issue. It is sad to say that I have never seen any blue work as hard as you have without the typical auto response. Dedicated to the end :)

Now, for a more even SERIOUS question to you.

Are you going to Blizzcon '08?

I might be. I haven't decided yet.

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Not trying to stir up trouble, but Varkthris seems to have a different take on this whole ... thing.

http://forums.worldofwarcraft.com/thread.html?topicId=8557023728&sid=1&pageNo=1

http://forums.worldofwarcraft.com/thread.html?topicId=8557023728&sid=1&pageNo=3

I'm hoping that he is mistaken, or maybe a bit out of the loop. It's just a bit hard to believe considering the mixed messages that we've been given, and what has happened already thus far. If things are as you say, maybe you can leave a note for your daytime compatriots so that they are no longer in the dark, and we can be given consistent message from Blizzard.

Whatever the outcome, thank you for all you've done concerning these matters. You've been most helpful.

We've all been looking forward to these keys going out. Vrak was informed that codes were sent out today (before I arrived at the office). We discovered this not to be the case, alerted the proper folks, etc.

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It's looking like today may indeed be Belfaire's day off. /cry

I come in at 6 Central time, which is 20 minutes ago.

I will not abandon you, I will not leave you without a representative in my place if it's my day off, I will not stop relaying your concerns. You don't need to worry if I'm going to be here and you don't need to speculate whether it's my day off (hint: my days off are Friday and Saturday).

I don't have an update for you, yet (I'm looking forward to one if the stars align) but please, please, as a favor to me, try to keep this thread clear so I can move through it easily.

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True, but maybe he can let us know if we should be hitting F5 every 5 minutes or if we should go into hibernation for a few weeks. That info alone would be great to know.

Don't hit F5 every five minutes.

Jeez, guys. Please don't put words in my mouth.

I'm trying to say that repeatedly refreshing when you haven't heard new news from me is likely going to be futile. I'll know about the invitations going out before you do.

I don't have to update you guys as much as I have been and it's very frustrating to see that my statements are being twisted into what they ought not be :\

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You do have to admit that it's extremely frustrating for both parties, Belfaire. As much as we all know it's not your fault...getting told to wait over and over again is just that...frustrating. :(

I do appreciate all you're doing, and that you're willing to at least try to keep us up to date, Belfaire...I just wish you could knock some heads together and get a more solid answer than "eventually".

If anyone knows how frustrating this is besides you, kiddo, it's me. :)

It's just not as a simple as everyone wants to believe.

FREQUENTLY ASKED QUESTIONS

- No, I cannot give an ETA on your invites being sent out. I have not been provided with one.

- Yes, I care about your issue.

- No, I am not the only person who cares about your issue.

- Yes, I will update you if I hear anything.

- No, this is not a simple matter.

- No, I cannot give out internal information.

- No, you're not being deprioritized compared to opt-ins.

- No, you should not be frantically refreshing your Inbox.

- No, I'm not saying your invites will be sent out two weeks from now.

- Yes, I'll make sure you're taken care of on my days off if it comes to that.

- No, at this point emailing or phoning Billing won't resolve anything on your end.

- Yes, I understand you're frustrated.

- No, you don't need to apologize to me for being frustrated.

- Yes, I'm frustrated too.

What a wonderful start to my day--twelve new pages of riot threats, defeatist twaddle, /bumps, and trolling.

Thanks for keeping the thread clear for me.

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You're more than welcome here in out little Riot Hole Bel.

How has your day been so far?

Short?

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I WANT THE TRUTH

Your tusks make you look ridiculous. Leather isn't flattering for your body type. He's not your real father.

Good news!

http://forums.worldofwarcraft.com/thread.html?topicId=8765688388&sid=1

This thread should be the key to getting you all your keys, so I'll be unstickying this here thread.

Thanks!

Q u o t e:
Quick question though....how are you going to separate those people who are lying and post their emails from those who actually have a beta invite registered?

Just asking, don't wanna bother if you are busy, which, I am guessing you are

It may be a waste of my time to send false information out, but false information also won't benefit the boatswain that gives me said information.

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So what are the chances for today then?

None.

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Well, at least thanks for the update on tonight, Belfaire... :) We do appreciate it...and we do appreciate at least the little bit of action that this is causing, even if it's just a temporary "stir the pot" kind of deal. :)

This means more than you're giving it credit for!

I guess my question is where the heck did all the Dell people go ¬_¬

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So... honest question here.

Is this just Blizzard way of trying to hide.. after 3 or so weeks I might add.. the fact that they lost all our emails?

Although I'm expecting you to give the blizzard answer, not the Belf answer.. unfortunately.

The Belf answer is no. They definitely have your emails, but not everyone has sent an email. Pretty much everybody, on the other hand, has posted here, and if they haven't, they're likely to.

People also tend to send us emails from addresses that aren't registered to their account. When we have both pieces of correct information, it makes things much easier.

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^^^ A legitimate question.

My thanks to Fruitfly and company (you know who you are) for bloating this thread to the point that any sane person can't find a genuine question, thankfully you have all probably driven Belfaire crazy by now and there is hope he may respond to my question.

This is perfectly fine. Thanks!

How quaint! What email address was that sent to you from? :)

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Fixored.

Did you...even read that?

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Belfaire, you've probably been asked this, but I was curious:

How do you do what you do? I am frankly astounded that you have the patience and contacts to help so many of us with what you're doing.

The new sticky really says something about how hard you're working for us. I don't fully understand the in-depth part of it, like how you're going to forward all those emails for confirmation or etc., but you're really helping out.

I love the game, the company, and our players on the whole.

I also have a quality that helps a bit in situations like this--I like helping people.

When asked what I do for work, though, I tell people I spend nine hours pretending to be an antelope.

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just link them the thread =P

Not that simple. Billing reps don't have the same permissions as me, can't see account names like I can.

What I'm saying is this is a blast.

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Just think, Belfaire! You're almost done with all us nags!

Iiiii've grown accustomed to your pooooosts~

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Bel i live im MO and i was really thinking about moving to TX just to get a job there since they are hiring, Do u really enjoy your job:) i mean i love helping ppl and wow and add the two together and bam, but really dont want to move to get a job i wouldt like after a week;)

If you have customer service skills, if you're not easily frustrated, if you love WoW and Blizzard, or if you just want to be near me, Blizzard Texas would be a great place for you.

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He's probably in the phonebook as "Belfaire Talbuk"

Inc forum ban for posting personal information

Q u o t e:
So, Bel, how goes the copy + pasting of everyone's email addresses?
Is it getting repetitive yet? =P

I know you're just kidding, but--

Seriously, though, please don't ask me for minute-to-minute updates during this process. We finally have some good, solid news, so let's not wear my patience thin.

You know the drill. :)

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Also note the fact that they waited until almost the end of the day, when Belfaire got in, to make the stickies asking for everyone's email address. They could have done that any time during the day yesterday but they wasted almost a full day just waiting for him to get in. Any blue could have made that post.

Just keep that in mind when thinking about how Blizzard handles the beta key distribution. They probably aren't even collecting email addresses that people have posted today because Belfaire is off. They are probably waiting until he comes back in Sunday to continue the process.

Prove me wrong blizz?

I'm not even in today, but this a particularly vexing post that I needed to address.

The reason "they" waited until I got in to work to post those stickies was because I posted those stickies after receiving the information soon after I got in to work. The info I got came undelayed.

"They" is me. I am "they". There was no full day wasted.

Shooting down irrational fear number two: There are currently members of my team monitoring those very threads and collecting your information.

I need to be clear here--this is not an instantaneous process. There's fact-checking to be done. You will likely not receive your keys today or tomorrow. You can tell me it's a simple thing, but it's not.

And as for bumping the thread to keep it in our mind's eye, I can say that it's unnecessary. When I get home, I check these threads. When I go grocery shopping, I think "I wonder how many pages have been posted since I left for the day." When I'm at Stubb's tonight, you can pretty safely guarantee I'll be thinking about your beta keys.

And to prove my point, here I am! On my day off! Posting in a beta key thread.

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the Seether concert.

The things we do for love ;)

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They ignore this thread and lock all other we try to make.

You're not being ignored.

We just don't have anything to add at this point in time. As soon as we know more, we'll provide an update as quickly as possible. We are — and especially Belfaire — working as hard as possible to get this issue resolved, but unfortunately it takes time and it takes a lot of information gathering to ensure that everyone experiencing the issue is not passed up.

I know that your patience is wearing a bit thin, but I'm going to have to ask that you make it last as long as possible.

Q u o t e:
how would you, as a customer, feel about this? Would it upset you? would it try your patience?

Honestly? As a customer? I'd love to participate in the beta, but I understand that it's a testing phase for something thats going to be released in an official capacity later on.

I've always loved participating in betas and pre-release things, but it's never been a major priority for me to do so when I know that I'll be able to play the finalized version at a later date.

So, in other words I wouldn't be particularly affected by something of this nature. I know that some of you are probably going to say that I'm just saying that, but you're welcome to believe what you like. ^_^

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Reythur don't be a tool. If you do not want to behonest at least don't answer with PR <stuff>

*sigh*

Like I said, you're welcome to believe whatever you'd like.

As the comments regarding the Opt-In e-mails being sent out are rampant, I'd like to clear something up.

The Opt-In process has little, if nothing to do with your issue or concerns. The Opt-In system has it's own time table that needs to be meet in order to ensure that the appropriate development concerns are met.

We're trying to get your keys, but the Opt-In e-mails are not related specifically. Yes, they're beta key e-mails, but just because those went out, it doesn't mean that your issues are not being addressed.

Just so you guys know... I'm going to be deleting any derogatory commentary regarding this matter in other threads from now on.

Those who persist will be considered to be spamming and trolling.

Thank you for your cooperation.

Q u o t e:
Is this a case of the information gathering started on a Friday evening and the people who need to work with the information won't be at work until Monday morning?

Unfortunately, it seems as such. =/

We're doing our best, and we're collecting the information that all of you have provided in the stickies. We hope to have this resolved soon. I know that's not what you want to hear, but sadly our answer can't change on that. I do know that this situation has a high priority for those addressing it and it's being handled as quickly as possible.

Q u o t e:
Why did it take 4 days to get to the point of collecting data from us and why is that even necessary since I would assume you guys would have had the data from the blizzcon keys already?

We want to ensure that the information we have correlates to the information being reported, that's why we're collecting it. It wasn't exactly necessary to collect the requested data until we got to the point of the issue where verification was needed.

Q u o t e:
So I don't really understand what is the missing piece of the puzzle that requires verification.

I'd assume that it's whether or not each and every report of someone saying they're missing a key is actually correct. =/