Unable to get Papa's Biscuit??

#0 - July 6, 2008, 12:54 a.m.
Blizzard Post
This is more so of a double check/clearing the air for me then anything.

A week or so ago I got a pet biscuit loot card from the TCG. I had talked to friends who had used the loot before to make sure I didn't have to have cooking or anything special before hand to receive the item in game.

I go through the steps on the Worldofwarcraft.com website, followed by the in game steps to get the biscuit. I get to Booty Bay and enter the code, only for nothing to happen. I tried the code a few more times, still nothing. I even opened my bag to double check for space, and proceed to Copy and past the code from the WoW.com page in to the box. Still nothing. I attempted a few more times before giving up.

A friend was on and I asked him to come try - cause if at least he got it I would know the system wasn't completely screwed. He managed to get the biscuit.

At the time my character was a lvl 38, without Cooking as a skill. Did that have any effect on it? Why wasn't I able to get the cookie?

I've since received other loot cards, but I am afraid to use them because of this issue.
#1 - July 6, 2008, 12:57 a.m.
Blizzard Post
Which character were you attempting to use the code on? And when did you last try? Name and realm, please. =)
#4 - July 6, 2008, 1:10 a.m.
Blizzard Post
Did you make sure to claim it at: http://www.worldofwarcraft.com/misc/promotion.html and make sure to select the appropriate Region and Realm?

If you happened to claim it somewhere other than the realm your character is on then that character will be unable to use it.
#7 - July 6, 2008, 1:16 a.m.
Blizzard Post
Would you mind resetting your User Interface and trying again?

You can find the steps based on your Operating System here:
http://us.blizzard.com/support/article.xml?articleId=20377