#0 - May 29, 2008, 7:29 p.m.
I'd like to bring to your attention, which you may or may not already now, an issue that will have a significant impact on your customer base. I created a trial account and attempted to upgrade to the full subscription account. After multiple failed attempts at upgrading the account and receiving the message "Invalid Credit Card Number", I decided to Call Blizzard Billing Customer Service. They informed me that the decision is coming from my financial institution and to inquire with them. So I did.
My financial instution, Bank of America, informed me they no longer honor transactions originated from BLizzard due to the fact that they have been flagged as a fradulent and/or online gambling organization.
Now I'm completely dead in the water. My Check Card and Credit Card are both issued by Bank of America. What am I to do?
Clearly, the larger issue is "clearing your name" so to speak with Bank of America. Bank of America is one of, if not, the biggest bank in the United States.
HELP!