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Secret Question Retrieval

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Qwin
#0 - May 21, 2008, 5:50 a.m.
Blizzard Post
Hey I have a friend who recently decided to get back into wow but can't remember his password or secret question. He got an email with a link to the Secret Question Retrieval form but it doesn't seem to be working.

Any help would be greatly appreciated. Here is the link he received

http://www.blizzard.com/support/wowbilling/?id=abl01998p

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Vrakthris
#2 - May 21, 2008, 5:57 a.m.
Blizzard Post
It looks like the page was redone, Qwin, sorry for the confusion. Pentagon's link should work for your friend.
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Vrakthris
#4 - May 21, 2008, 7:20 a.m.
Blizzard Post
Q u o t e:
Ok so I just got the new form to fill out so my friend can retrieve his account. We're filling it all out and faxing it along with a scan of his ID and a coverletter stating the branch of blizzard we're to send the fax.

What can we expect after we send the fax. Should we be looking for an email? Should we continue to check the account until we can change or retrieve the password? Also have we done everything we were needed to do?

As always your help is greatly appreciated and thanks for helping us get back into you're game.


You will likely receive an e-mail, well your friend should. If you do not receive anything within 48 hours or so please follow the instructions below.

http://us.blizzard.com/support/article.xml?articleId=21491