How to - Free Transfers

Q u o t e:
hmmm and apparently someone talked to renzo about my account... just recieved an e-mail message asking me to rate their service.

could i get a blue to look into this please, i dont want another 14 day account retrevial proccess

Oh, it'd be my pleasure. Just covering the bases first.

Okay, so.

We're more than happy to reverse unauthorized transfers; the rep you spoke with was correct in that regard. What perhaps wasn't extrapolated was that we require some form of hard evidence, or at least reasonable doubt, via our internal tools to make this ruling. Your transfer fit, roughly, none of these parameters.

To recap, where "the perpetrator" is the initiator of the transfer in question:

• The perpetrator was able to access your account.
• The perpetrator had access to your previously-used credit card.
• The perpetrator initiated the transfer from your home computer.

Now, it would have to be a pretty big coincidence that it was still an illegitimate transfer with these facts in mind--but, I wasn't ready to doubt its plausibility completely just yet.

But, then--

Let's make another list.

• Just prior to the transfer, you spoke with a few guildmates (who were account sharing, by the way--bad news!) about transferring to Rexxar, with people confirming with you that that was the destination realm. One of them requested you call them to confirm.
• Your transfer coincided with a number of other guildmates transferring to Rexxar, just as indicated above.
• Upon arrival, you announced to your friends that you had finally transferred and immediately started doing Shattered Sun Offensive dailies.
• You lamented the raiding guilds on Aegwynn while applying for new guilds on Rexxar.
• Two days after transferring, you requested that your recently-purchased Vanir's Left Fist of Savagery be refunded.
• Not a word was ever spoken to anyone about this transfer being against your will.

See what I mean about it being tough to verify?

Q u o t e:
id like to know how this was possible, because i logged off immediently after my guild killed archimonde. noone in my guild was transfered along with me, and my account was locked because of security issues in the first place, not because i had an unauthorized transfer.

i can for sure tell you that i was not the one on my account when whatever you said happened happened

I misspoke when I said that the transfer was undertaken on your home computer; it was a different local computer. Pardon the confusion.

The conversations in question, though, happened just before and during the Archimonde fight. And the security steps were taken because you eventually reported the account as compromised when the Paid Character Transfer reversal was denied.

It's not my intention to make you out to be a liar here, just to show you why the decision will likely stand.

Q u o t e:
id like for you also to track on my account if you would what the characters said that were on illidan and arthas both "full" servers when i did regain access, both were lvl 1's and id like to know if it was gold spams or what the deal was.

There haven't been any characters created on either of those realms on your account.

Q u o t e:
tell me you log mac addresses with logins... i do think i know whats going on here, but it is definetally not what i first thought.

What do you think is going on here?

Q u o t e:


because i deleted them, they were there until either yesterday or the day before

a guildie just pointed this out to me. there is a neighbor i play with who lives just down the street from me, the post made about me applying to guilds was done 9 days before we killed archimonde. we had only had 1 night of attempts in on him.

im going to be contacting the wowaccount admins for further assistance, thanks for the help and unfortunatley the embarassment you have caused and the dirt you have unturned.

I can see deleted characters :p

And the applying to guilds I was talking about was in-game, not on the forums. The problem is, Hells, that this person had full reign on your account--enough to raid on it, if what you're saying is true--and we don't reverse account sharing transfers, either.

Jeez, you can smell the schadenfreude in here. It's a little overpowering.

Anyway, Jinxie, you're right; none of the conversation occurred in guild chat. It was all in whispers.

Q u o t e:


No.

See my sig.

edit: Sorry Belfaire. Maybe he'd appoint you as Sec of State or something fun.

Well, you can't spell "Secretary" without "sexy".

EDIT: Yes you can