#0 - April 29, 2008, 4:23 p.m.
In October 2007, my account was compromised while I was currently taking a break from WoW. As soon as I noticed the e-mails from Blizzard that things were being changed on my account, I e-mailed them and requested that they immediately lock my account and disallow all changes. I should mention that this e-mail came from the registered e-mail address on the account. Approximately three weeks later, the character I'm posting on was transferred from a PvP realm to a PvE realm. Again, I noticed the e-mail from Blizzard and responded with something like "DO NOT LET THIS TRANSFER THROUGH, THIS ACCOUNT HAS BEEN HACKED." Well, to my dismay, it did go through, along with other various changes to the account.
Fast forward to December 2007/January 2008. I get the form thing from Blizzard, fill it out, get it notarized, and send it in. I got my account back, with some rather nasty changes made (including this butthole dropping my uber awesome 375 enchanting for skinning (idiot) on another toon). Now, herein lies the problem. The hacker actually had the audacity to reverse the charge on the transfer on this character, so he's unplayable. I've petitioned it several times. The GM says it's a billing issue, and when I call, they say it's an in-game issue. Passing the buck isn't helping me here. I want to play this toon, but I'll be damned if I have to pay $25 because some clown was able to get my father's middle name simply by finding a divorce document online which included my legal name and the answer to my secret question.
Law enforcement was notified of the breach, but since Blizzard themselves claims that WoW accounts hold no real monetary value (which is bullcrap, and we all know that), they cannot go after someone criminally for zero damage. Also, my civil action is also non-existent for the same reason. This has been going on for months, and the customer service has been a nightmare on this, to the point that I've practically given up all hope of ever getting to play my hunter on a PvP server, where I spent the time to level him. All I ask is for my hunter to be sent back to his original realm. Am I really asking too much?
By the way, a simple IP check on this account will show that I did not have anything to do with the transfer, as I live in Ohio, and I was able to figure out that my little hacker buddy lives in Texas, as well as the fact that the credit card used in all of this was certainly not mine.
Help me!
