So, I finally got my 2hander back... but...

#0 - Dec. 13, 2006, 9:28 p.m.
Blizzard Post
but you cant restore the enchants?

Its not my fault that your buggy maintenance "lost" my Herald of woe...

now I should have to pay for your mistake?


way to go blizz...

#11 - Dec. 13, 2006, 10:38 p.m.
Blizzard Post
Hi all,

While we remain deeply apologetic, unfortunately restoration will not be possible for the associated enchants of the items lost under these recent circumstances. It is extremely regrettable that we are unable to verify and restore your reimbursed items’ enchants, and we are sorry for the inconvenience and hassle that replacing these enchants will cause. We continue to appreciate the patience players have shown while waiting for the investigation and restoration of their missing items.