Ghostlands not on Paid-Char-Transfer list

#0 - March 26, 2008, 10:33 a.m.
Blizzard Post
I'm trying to transfer this character from Malygos to Ghostlands but it's not on the list of eligible realms. The realm is open to new character creation, and until very recently was open to character transfers as well. Please fix, I miss ghostlands!!
#3 - March 26, 2008, 2:36 p.m.
Blizzard Post
I posted this a while back, but I'll see what more I can find for you. :)

Q u o t e:
As Ghostlands began experiencing extended queue times, it became ineligible for incoming Paid Character Transfers; this is an automatic process for the most part, and occurs quite regularly within other high population realms. Even so, there existed an issue with Ghostlands still being listed on our website as an eligible destination for the PCT service. In order to correct this matter, our technicians needed to manually remove the realm from the automated process' pool; that is, until we able to resolve the issue with our website's listing, Ghostlands will be unavailable. Contrariwise, once our site is updated to reflect eligibility appropriately, your realm will be placed back up for review, at which time—depending on its population and balance—it may be opened again for incoming transfers.

That make a bit more sense? :)
#6 - March 26, 2008, 2:46 p.m.
Blizzard Post
Paypal—you're presently unable to transfer off of Ghostlands? Is that the nature of your concern?
#9 - March 26, 2008, 4:32 p.m.
Blizzard Post
This issue of transferring to Ghostlands should have been resolved in weeks' past. Our Administrators were still wary, though, and encourage communication should anything fickle arise once matters were addressed.

So, I'm going to do just that. Can those of you attempting transfer please list the name and realm of each character, as well note the home and destinations realms?

Much obliged. :)
#12 - March 26, 2008, 6:37 p.m.
Blizzard Post
And the specific issue is that your characters are not appearing as eligible for transfer or something entirely different?
#17 - March 26, 2008, 7:39 p.m.
Blizzard Post
Yup yup. Definitely having this looked into. :)
#19 - March 26, 2008, 8:16 p.m.
Blizzard Post
As an update, our administrators have isolated the source of this issue are working to resolve it currently. No ETA, but they're on it as we speak. :)
#26 - March 27, 2008, 2:28 p.m.
Blizzard Post
Head's up, Ghostlands—you guys will be facing a realm restart shortly (albeit, not related to this issue).

I just stepped in for the day, so I'm attempting to suss out where our Database Administrators are with the PCT and PCNC concern. Once I establish this, I'll let you know. :)
#37 - March 28, 2008, 6:10 a.m.
Blizzard Post
Q u o t e:
Okay, so when should i be able to transfer FROM ghostlands TO Kul Tiras??


If we knew that, we would let you know, Budweister. The issue is being looked into as soon as we have something to tell you we'll update the thread. :)
#40 - March 28, 2008, 8:33 p.m.
Blizzard Post
Q u o t e:
any news?


The issue is being looked into as soon as we have something to tell you we'll update the thread. :)
#50 - March 28, 2008, 8:20 p.m.
Blizzard Post
This matter is still being looked into, Soulfood; until such a time that resolution is implemented, I fear your transfers options are limited.

I'm keeping close tabs on the progress of this particular issue and will be certain to give you folks a head's up once information is available. I know this is stressful and inconvenient, so your patience is absolutely appreciated. Just keep hanging on.
#58 - March 28, 2008, 8:56 p.m.
Blizzard Post
For clarity—

Shadowwinds, is your character displaying as available for a Free Character Move?

Touløn, I'm interrupting that you can use the FCM, but not the PCT because Ghostlands is listed as an eligible "transfer from" realm for one, but not the other. Is that correct?
#62 - March 28, 2008, 9:22 p.m.
Blizzard Post
Thanks for that, Shadow. :)

And Touløn!
#63 - March 28, 2008, 9:32 p.m.
Blizzard Post
It looks like this may be resolved shortly; our Database Admins are attempting a resolution now. I'll get back to you when there's more information.
#67 - March 28, 2008, 11:53 p.m.
Blizzard Post
Hey Ghostlands, can you guys see yourselves successfully now? It's working internally, just need confirmation. :)
#69 - March 29, 2008, 12:11 a.m.
Blizzard Post
My pleasure. Thanks for sticking with me!