Multiple Realm Issues. Post Here!

#0 - Dec. 9, 2006, 1:42 a.m.
Blizzard Post
Update -11:13 p.m. PST
Draenor, Frostmourne, and Azjol-Nerub have been set to restart in about 15 minutes; please try the realms again in about 20. :)

Update -11:04 p.m. PST
Our server technicians are currently investigating the issue affecting Draenor, Frostmourne, and Azjol-Nerub. Please await further updates.

Update -10:27 p.m. PST
I've been able to log into Dark Iron, Gorefiend, Skullcrusher, and Bleeding Hollow; it would appear that the issue has been resolved for now. :)

Update -10:15 p.m. PST
Dark Iron, Gorefiend, Skullcrusher, and Bleeding Hollow are set to restart in about 15 minutes; please let us know if you're able to log in then. :)

Update -10:07 p.m. PST
Our server technicians are currently looking into Dark Iron, Gorefiend, Skullcrusher, and Bleeding Hollow. Please await further updates.

Update - 9:43 p.m. PST
Dalaran is back among the living, and we are still working to bring normal functionality to Dark Iron. We appreciate your patience.

Update - 9:39 p.m. PST
I'm now able to log into Doomhammer, Emerald Dream, Icecrown, and Deathwing. I believe Dalaran is still restarting. Try them now. :)

Update - 9:25 p.m. PST
Emerald Deam, Icecrown, and Deathwing are set to restart in 10 minutes; players should be able to log in normally then.

Update - 9:19 p.m. PST
Dalaran and Doomhammer have been set to restart in 15 minutes; please let us know of any new developments. Additionally, the server technicians have been made aware that Deathwing, Emerald Dream, and Icecrown are experiencing the "Retrieving character list" issue as well. Kirin Tor appears to be back up, but we are still investigating Dark Iron. As more information becomes available, I'll post updates here. :)

Update - 9:05 p.m. PST
Blackhand and Lightbringer appear to be back up. We are still investigating the issues affecting Kirin Tor, Dark Iron, and Doomhammer.

Update - 8:49 p.m. PST
Lightbringer, Kirin Tor, and Blackhand have been set to restart in about 10 minutes; let us know whether you're able to log in then. :)

Update - 8:37 p.m. PST
I have forwarded the issues surrounding Lightbringer, Kirin Tor, and Blackhand to our server technicians. Please await further updates.

Update - 7:35 p.m. PST
I've been able to log into Burning Legion and Spinebreaker successfully. Thanks for your patience, all. Let us know if any other issues arise. :)

Update - 7:30 p.m. PST
Burning Legion and Spinebreaker have been set to restart in about 10 minutes; please try to log into them again at that time. :)

Update - 7:05 p.m. PST
It would appear Burning Legion and Spinebreaker are still experiencing issues. Please stand by for further updates.

Update - 6:59 p.m. PST
I've been able to log into all the realms listed in the previous update aside from Burning Legion, which we continue to work on. Let us know. :)

Update - 6:39 p.m. PST
We are aware of recurring issues with the realms listed below; please note that our server technicians and database administrators are working toward a more permanent resolution, but in the meantime we shall continue to monitor the situation in our efforts to address it.

Burning Legion
Jubei'Thos
Khaz'goroth
Laughing Skull
Malygos
Spinebreaker
Thunderlord
Tichondrius

Update - 6:16 p.m. PST
The following realms have been set to restart; please try them again in 5 minutes:

Bloodhoof
Burning Legion
Laughing Skull
Malygos
Thunderlord
Kil'Jaeden
Tichondrius
Greymane
Jubei'Thos

Update - 6:03 p.m. PST
Our server technicians are aware that these issues are persisting, and are investigating the matter. Please await further updates. :)

Update - 5:59 p.m. PST
Twisting Nether should now be functioning normally. Let us know otherwise. :)

Update - 5:54 p.m. PST
Greymane and Jubei'Thos have been forwarded as experiencing issues -- please await further information.

I've passed on information regarding Sen'jin, Burning Legion, Alleria, Malygos, Gorgonnash.

Update - 5:52 p.m. PST
Twisting Nether has been set to restart again -- please test it in 5-10 minutes.

Magtheridon, Thunderhorn, and Khadgar have been set to restart -- try them again in 10 minutes.

Cho'gall has been forwarded as still experiencing issues -- please await further information.

---

As always, please let me know of any new developments. I'll do my best to pass everything along to the server technicians. :)
#44 - Dec. 9, 2006, 1:57 a.m.
Blizzard Post
Q u o t e:
Greymane please..


Guys, please check the original post; I'm updating it dynamically with new information. I've already mentioned Greymane. :)
#169 - Dec. 9, 2006, 2:46 a.m.
Blizzard Post
Q u o t e:
Jubei'Thos dead again, can't do anything


Ladies and gentlemen, I implore you...

...to keep an eye on the original post. I'm updating it as information becomes available. See?

Q u o t e:
Update - 6:39 p.m. PST
We are aware of recurring issues with the realms listed below; please note that our server technicians and database administrators are working toward a more permanent resolution, but in the meantime we shall continue to monitor the situation in our efforts to address it.

Burning Legion
Jubei'Thos
Khaz'goroth
Laughing Skull
Malygos
Spinebreaker
Thunderlord
Tichondrius
#181 - Dec. 9, 2006, 3:04 a.m.
Blizzard Post
Q u o t e:
nope still cant get into spinebreaker :(


Hmm, nor I. I'll pass that along. Thanks, Jaypee. :)
#186 - Dec. 9, 2006, 3:07 a.m.
Blizzard Post
Q u o t e:


I cannot log into SB.

Thanks for keeping us updated though.



Yep, I've noted that in my most recent update. :)

Q u o t e:
Update - 7:05 p.m. PST
It would appear Burning Legion and Spinebreaker are still experiencing issues. Please stand by for further updates.
#192 - Dec. 9, 2006, 3:13 a.m.
Blizzard Post
Q u o t e:
I'm sure as hell going to contact the Pope and advise him that I've found the devil, and it goes by the name 'Blizzard'.


Tell him "Ciao" for me, if you would. :)
#197 - Dec. 9, 2006, 3:17 a.m.
Blizzard Post
Q u o t e:
Unless you know the Pope really well, "Ciao" is probably not the best form of greeting in the language of the Vatican.

"Buon Giorno" is the more appropriate italian greeting if you are not overly familiar with the person you are saying it too.

:)


I was referencing a stand-up comedy act I'm rather fond of, but I do appreciate your insight. I love the cadence of Italian. :D
#205 - Dec. 9, 2006, 3:25 a.m.
Blizzard Post
Q u o t e:
Still having connecting probelms with runetotem


Can you be more specific, Sictur? I'm able to log into Runetotem just fine, and both continents appear to be up and running. :)
#207 - Dec. 9, 2006, 3:28 a.m.
Blizzard Post
Q u o t e:
I dont think Khaz'Goroth is working fine too. I get a decent ping (connect from Asia - 400 ping), but I cant see my own toon and other toons are non equipped.

I think the database server is screwed or something.


That sounds like a client-side issue to me, Dehaant. When I log into Khaz'goroth, everyone appears to be fully clothed.

(Well, aside from the female Night Elves dancing on the mailbox...)
#213 - Dec. 9, 2006, 3:34 a.m.
Blizzard Post
Q u o t e:
Im still having probelms connecting, takes forever to get to the logging into game server screen, and if that finially goes through i gotta retrieve my characters, or i get disconected... The things are timing out i think... Im getting massive lag and DCing when im in a group or whatnot... Ive already missed a raid and i cant really PvP, so im basically SoL. >.<

Anythign else ya need to know? id be morethan glad to give you what i can.


To be perfectly honest, that sounds like an issue with your connection; the realm in and of itself seems to be functioning normally. Sorry. :/
#214 - Dec. 9, 2006, 3:37 a.m.
Blizzard Post
And, just in case you didn't notice me change the original post, here's the latest update, fresh off the presses:

Q u o t e:
Update - 7:35 p.m. PST
I've been able to log into Burning Legion and Spinebreaker successfully. Thanks for your patience, all. Let us know if any other issues arise. :)
#245 - Dec. 9, 2006, 4:38 a.m.
Blizzard Post
My apologies for the delay, folks. I've updated the original post with the following information, and shall provide more information when I can:

Q u o t e:
Update - 8:37 p.m. PST
I have forwarded the issues surrounding Lightbringer, Kirin Tor, and Blackhand to our server technicians. Please await further updates.
#273 - Dec. 9, 2006, 5:06 a.m.
Blizzard Post
Just to ensure that everyone notices, I've updated the original post with the following information. Further updates are forthcoming. :)

Q u o t e:
Update - 9:05 p.m. PST
Blackhand and Lightbringer appear to be back up. We are still investigating the issues affecting Kirin Tor, Dark Iron, and Doomhammer.
#277 - Dec. 9, 2006, 5:08 a.m.
Blizzard Post
Q u o t e:
Doomhammer is now affected as well.


Way ahead of ya, toothy. ;)

*points at post above*
#280 - Dec. 9, 2006, 5:09 a.m.
Blizzard Post
Q u o t e:
40 seconds is hardly "way ahead of me" lol


I updated the original post a full two minutes before you. :P
#282 - Dec. 9, 2006, 5:11 a.m.
Blizzard Post
Q u o t e:
Instance server on Gorgonnash server is down. Those who were in an instance cannot log back into the server.


Which instance were they in? I just zoned into Stratholme without any undue trouble, so it appears to be affecting a specific instance. :)
#285 - Dec. 9, 2006, 5:12 a.m.
Blizzard Post
Q u o t e:
I wanted to reinforce as it has not been added to the list, Dark Iron is experiencing this issue as well.


Au contraire, mon amie. Dark Iron is, indeed, on our list. More updates are on their way, Moonkin's honour. :)

Q u o t e:
Update - 9:05 p.m. PST
Blackhand and Lightbringer appear to be back up. We are still investigating the issues affecting Kirin Tor, Dark Iron, and Doomhammer.
#293 - Dec. 9, 2006, 5:17 a.m.
Blizzard Post
Q u o t e:
Also, I've /who'd many major instances, such as MC, BWL, AQ, and there are ZERO players in there. Very odd for a friday night...


Well, I just zoned into Zul'Gurub on Gorgonnash without issue, so I'm not sure what to tell you. Can you have them try to log in again? :)
#295 - Dec. 9, 2006, 5:18 a.m.
Blizzard Post
Q u o t e:
DEATHWING DOWN


Were the caps really necessary, Arias? I'm right here. :)

I'll forward this information to our server technicians, thank you.
#311 - Dec. 9, 2006, 5:31 a.m.
Blizzard Post
Q u o t e:
Seems the instance is back up!


Well, now, there's good news. I've forwarded it as a potential issue all the same, so our server technicians can make sure everything's kosher. :)
#318 - Dec. 9, 2006, 5:37 a.m.
Blizzard Post
Q u o t e:
Doomhammer still experiencing problems.... as usual recently. Stuck at retrieving character list.


I believe the latest batch of restarts is occurring as we speak. I was just able to log into Doomhammer, though. Can you log out and try again? :)
#326 - Dec. 9, 2006, 5:43 a.m.
Blizzard Post
Q u o t e:
To lazy to look through the 17 pages of posts but Dark Iron is still stuck at the Retrieving Character List.


This has been noted in the most recent update to the original post:

Q u o t e:
Update - 9:43 p.m. PST
Dalaran is back among the living, and we are still working to bring normal functionality to Dark Iron. We appreciate your patience.
#333 - Dec. 9, 2006, 5:53 a.m.
Blizzard Post
Q u o t e:
Eldre' Thalas Instances and Raid instances are down.

Much anger in the LFG chat.


I've passed this along, so that our server technicians can look into it. What happens when these players attempt to log in? Which instances? :)
#335 - Dec. 9, 2006, 5:55 a.m.
Blizzard Post
Q u o t e:
Im posting in all kinds of threads related to the most annoying bug ever..

Please fix Andorhal too, some of my friends here also complained when they tried to log in and get stuck at character screen or get disconnected in the next 10 seconds.


It sounds like your friends may be experiencing issues on their end, Kaliptus, as Andorhal is functioning perfectly normally. :)
#340 - Dec. 9, 2006, 6:01 a.m.
Blizzard Post
Q u o t e:
Eldre thalas is back up! Thanks much Pavanovum!


Glad to hear it, Aetticus! Keep us apprised, if you would. :)
#344 - Dec. 9, 2006, 6:04 a.m.
Blizzard Post
Q u o t e:
Spinebreaker is once again fried, please do more then just try and log in, go try and join a BG. The lag inside AB just now was sooo horrible it was litterally 4-5 minutes between hitting a button, and the spell/ability going off.


If the Battlegrounds are experiencing issues, they are separate from those of the normal realms; there is different hardware involved. We are continuing to monitor the situation regarding Battlegrounds, but that has no bearing on the purpose of this post. Thanks for understanding. :)
#353 - Dec. 9, 2006, 6:49 a.m.
Blizzard Post
Q u o t e:
Pav, you're my new favorite blue poster.

Thanks much for keeping us appraised on the situation, if only to say that you knew about it and were working on it. =)


Hey, that's why I'm here. Glad I was able to help, even if my technical prowess extends to about the "On" switch of my computer. :D
#358 - Dec. 9, 2006, 7:02 a.m.
Blizzard Post
Q u o t e:
It would appear that silverhand is having the same lockout issues as the other servers for BG's in case you guys didnt know yet.


I've addressed this (unrelated) issue in another thread, Azmara, to which I'll link below. Thanks, though. :)

http://forums.worldofwarcraft.com/thread.html?topicId=53665475&postId=548728004&sid=1#865
#362 - Dec. 9, 2006, 7:05 a.m.
Blizzard Post
Q u o t e:
What about Draenor?


I haven't forgotten about you. From the original post:

Q u o t e:
Update -11:04 p.m. PST
Our server technicians are currently investigating the issue affecting Draenor. Please await further updates.
#372 - Dec. 9, 2006, 7:14 a.m.
Blizzard Post
Q u o t e:
Been stuck on Retrieving Character List for ages on Frostmourne


Yep, this has been addressed in my most recent addition to the original post:

Q u o t e:
Update -11:13 p.m. PST
Draenor, Frostmourne, and Azjol-Nerub have been set to restart in about 15 minutes; please try the realms again in about 20. :)
#383 - Dec. 9, 2006, 7:36 a.m.
Blizzard Post
Q u o t e:
My priest is stuck in an arena. Realm is Kilrogg, and apparently Kilrogg can't be matched up with other realms. (only 3 wsg, 6 ab games were open, all players were from Kilrogg)


We're working to resolve the issues surrounding Battlegrounds for select realms, but that is being addressed in another thread:

http://forums.worldofwarcraft.com/thread.html?topicId=53665475&sid=1
#386 - Dec. 9, 2006, 8:18 p.m.
Blizzard Post
Q u o t e:
Spinebreaker's Battleground server is down (Rampage Battlegroup).


Please consult my response merely two posts above yours, Velthis. Wrong thread. :)
#391 - Dec. 9, 2006, 9:57 a.m.
Blizzard Post
Q u o t e:
I got past that, but every time i log into a character it boots me off. My alts on other servers work, so ner'zhul needs some love too!


It's possible your characters themselves are experiencing an issue, Akitie. Can you make a new one on Ner'zhul and try to log in? :)
#400 - Dec. 9, 2006, 7:59 p.m.
Blizzard Post
Update:

Our server technicians are working on Doomhammer at this time. The realm should be restarted briefly soon.