#1 - March 20, 2008, 12:54 p.m.
Regrettably, you will need to contact our
Billing and Account Services department in regards to this issue, Delvin. They will be able to offer further assistance and should be able to help you upgrade your account.
They can be contacted using one of the following methods:
Billing and Account Services
- Email: billing@blizzard.com
- Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11
Live Representatives Available Mon-Fri, 8am to 8pm PST
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
*Australian users should call 1-800-041-378 if the above number doesn’t work.
*Singaporean users should call 1 800-2549-9273 if the above number doesn’t work.
I apologize that I, personally, am unable to provide further assistance on this issue.