Illidian Despawns. GM's resonse, "Tough!"

As I write this post I will let you know beforehand that I am slightly disturbed. It bothers me that after numerous attempts, I have to write a post in the customer support forums to address negligence in the GM department.

How is it that GM's are not able to perform a simple task. What's worse, is that we are being ignored. We are paying for a service, perhaps proper business etiquette should be a prerequisite before the hiring process commences.

We lost our Illidian and the fact that we have been ignored for over a week now is upsetting to say the least. We want it fixed. This is a serious issue, Why are we being led in circles?

On Wednesday, 5Mar08 Illidian Stormrage was defeated at approx 20:45 est and the body despawned shortly afterwards. Something needs to be done about this in a timely fashion.