Realm Issues - 3/8/08

Q u o t e:
Malorne went boom =(

Fixy /cry

And good morning CSF ^_^

Ack! Let me see if I can get an update for you, Aikaiya.

Good morning! :)

Q u o t e:
>_>
<_<

Rumor has it that Oompa Loompas killed Malorne.

Is it true?!

Kobolds? Maybe.

Oompa Loompas? Doubtful.


;)

Q u o t e:
eww Kobolds

/hide

they can have it lol

You no take candle.

To update:

We are currently working to address realm issues across the Vengeance battlegroup.

Please remain patient as we look to correct these issues as quickly as possible.

Thanks!

Malorne appears to be up! go, go, go!

Still waiting for an update on the other realms. Bear with me. :)

Looks like we're good to go! All realms appear to be up.

/tar wood
/knock

Thanks, Aeolus.

We're trying to get it up again as quickly as possible.

I'm poking and prodding my sources to get an update for you guys. Please bear with me.

I appreciate your patience thus far.

This issue is not isolated to Oceanic servers; however, US realm issues might be slightly less noticable because many of the US realms are not as active as Oceanic realms at this time of day.

Stick with me, guys. I'm doing all I can to get updates.

I'll be here till you're all able to log back in!

Some realms appear to be accessible once more; however, it is important to note that several players will be attempting to log into the realms as soon as possible which can create lengthier than usual log in times.

Q u o t e:


/cheer
/thank

Can we please know why the went down?

Too many people in Kara?

Sadly, I have not been--and likely will not be--informed as to what caused this issue. Personally, I'm a bit more interested in receiving the good news that servers are coming up. :)

Q u o t e:
Hi,

It is obvious you are having a lot of issues with some realms including Jubei'thos etc. Was just curious as to know how long you estimate it will take to get up and runnning please. If it is too long I will just hit the sack as it is 1:30am nearly and don't want to sit up another hour waiting prefer to play tomorrow. If you can let us know please it would be greatly appreciated and thanks for trying your best to help us out.

Thanks again

Regrettably, it can be very difficult to provide an estimation because these issues are very unique on a case by case basis; however, we'll get them up as quickly as possible.

Q u o t e:
Taken from 'Bloodlust/Oceanic Server Stability post in these forums.



Aredek, it seems your job will always be hard keeping Bloodlust/Oceanic players satisfied unless Blizzard resolve whatever it is that keeps us suffering :( They need to show not only their customers more love, but also their employees such as yourself for having to answer a million posts about this.

Trust me, my friend. We want nothing more than to provide stable realms. Realm connectivity is a major issue that we are constantly working to improve on. Regrettably, this issue has shown it's head much too often recently; however, these sorts of things do not go unnoticed by our technicians. I sincerely hope that we can see this issue resolved... as permanently as possible.

As for my role... I've stated multiple times that I feel like the Oceanic Realms' ambassador on the Customer Service Forums. There is not another group of realms I would be more happy to fight for. I'll be right here with each of you as best as I can be. I completely understand your frustration and want nothing more than to see you all log into stable servers. :)

Q u o t e:
Aredek,

Any chance of getting a technical description of the cause of this issue? I realise it'll be over the heads of most of the people on the forums, but I'd really like to know so I can make an informed decision about whether I wait this issue out or push to be transferred off this realm.

As a stated a bit earlier, not even I am informed of the technical details regarding this issue. My apologies, friend.

Not to deter anyone from posting here, but if you have any specific suggestions that you would like to make, please feel free to venture over to the Suggestions Forum. We'd love for you to share your ideas.

Q u o t e:
Hello Aredek. Looks like <you were already informed about it>

Here... /popcorn

Might as well have a snack.

Thanks for the heads up nonetheless, Aik.

We're still looking to get these servers back online as quickly as possible, folks. I'll provide more information the instant it becomes available.

Q u o t e:
Cenarion Circle got cc'ed (eg it down)

Silly hunters and their traps...ok..back to watching realm status :)

I am unable to verify any issues with Cenarion Circle, Proellum.

Are you still unable to log in?

Q u o t e:
Aredek, is it possible to get some kind of indication as to how long the technicians expect the server to be down for. It's been a rather lenghty period of downtime so far and I'd like to know if its worth waiting round for it to come back up or just call it a night.

Unfortunately, I am unable to give an ETA in regards to when the servers will be brought back online. I would have hoped that this issue would have been addressed; however, it appears that there are some lingering issues still. The best I can offer is: as soon as possible.

Warrizee, I have been here with you for a few Thaurissan related issues; however, this appears to be an issue affecting the entire battlegroup and is not solely isolated to Thaurissan.

I assure you that we're doing what we can to resolve as quickly as possible.

To update, the following realms are currently experiencing connectivity issues:

Argent Dawn
Blackrock
Illidan
Kel'Thuzad
Dath'Remar
Jubei'Thos
Thaurissan
Tichondrius

Please note, however, that other realms across various battlegroups may also be experiencing various issues related to this issue.

Thank you for your extended patience, everyone.

Q u o t e:


Half of those listed (*) don't show to be in the Bloodlust battlegroup.

http://forums.worldofwarcraft.com/thread.html?topicId=62082532&sid=1

Am I working from a bad list?

I realized my mistake and corrected it, as you can see in your post. :)

Breaking news has just been added to the login screen.

Q u o t e:
We are currently experiencing issues where some realms are dropping players and preventing them from logging in. We are actively working on this matter to resolve it as quickly as possible.

Regrettably, I do not have any additional updates to provide. :(

Let's refrain from creating issues on another realm, everyone.

If you make a new character on another realm, please make sure to keep our policies in mind.

Q u o t e:
I give up...bed time.

Thanks anyway Aredek, I appreciate the fact that you've taken the time to respond and let us know what you do re: these crappy issues.

Hopefully I can get on tomorrow and actually make it through a whole instance *shudder*

You're welcome, my friend. I am terribly sorry for the interruption in gameplay.

It's well beyond my time to go, but I wanted to stick around to make sure you guys don't miss out on any information.

Regrettably I am forced to take my leave, everyone.

I am leaving you in Auryk's capable hands. He'll provide you with updates the moment he gets them.

I appreciate your continued patience.

Best wishes to you all.

At this time it appears as though all related realm issues should now be resolved. If any of you experience any further trouble, please feel free to return here and let me know. Thank you all again for your patience while we worked to resolve this issue. :0)

Q u o t e:
bump

Let's refrain from bumping threads. I believe it is made clear that we are aware of these sorts of issues.