Disconnecting constantly only on 1 character

#0 - Feb. 20, 2008, 8:56 p.m.

We have been sent here, dont pass this off again we need some straight answers...

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Q u o t e:
I just talked with a Blizzard Tech. He told me when this happens to immediately log in on another character on the same account. See if my problem character shows up as on-line in this character's friend's list. If she does, an in-game GM should be able to do things that "reset" my problem character. I'll let you all know if this gets me anywhere.
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Is this what you want us to do..?

Quote:
You may want to discuss any server-side or realm-side issues in the Customer Service forum, where the Game Masters moderate:

http://forums.worldofwarcraft.com/board.html?sid=1&forumId=11112

Technical Support cannot help with any character issues on the realm. The Game Masters have the power to investigate these issues, and they can provide more insight in the Customer Service Forum.

Please be sure to follow through with these steps to make sure this is not a client-side disconnection issue:

http://us.blizzard.com/support/article.xml?articleId=21010

End Quote.

This is where we were passed off to you, Handle it..What do we do?

Here is the thread....

http://forums.worldofwarcraft.com/thread.html?topicId=4493722061&sid=1&pageNo=2

Syndri

#5 - Feb. 20, 2008, 9:39 p.m.

At what point does your character disconnect, Crowtor—while the Loading Screen is up or just after you enter the world?

Syndri

#7 - Feb. 20, 2008, 9:47 p.m.

So it's not consistent in any fashion. Interesting.

Does it occur only on particular boss fights? In specific locations? On particular days or when you're using a particular computer? What about add-ons? Are you initially disconnected during a process that utilizes specific accessories like BigWigs or Grid or anything of the sort?

Syndri

#9 - Feb. 20, 2008, 10:10 p.m.

How long has this been occurring? And on which character (I'm assuming your Druid)?

Syndri

#11 - Feb. 20, 2008, 10:26 p.m.

Has anything changed in your play style since before your self-imposed break? New computer system? Different realm? Different ISP? Anything?

Just trying to troubleshoot with ya. :)

Syndri

#13 - Feb. 20, 2008, 10:51 p.m.

I'm not incredibly savvy in the ways and means of networking or troubleshooting, but have you reviewed your network card? If you haven't already, could you possibility give the following steps a try? :)

http://us.blizzard.com/support/article.xml?articleId=21010

Vrakthris

#19 - Feb. 21, 2008, 4:02 a.m.

That is great news, Eilarae, when you decide to reinstall your addons make sure you get the latest version of them. That should help.

Let us know your progress. :)

Aredek

#44 - March 9, 2009, 3:40 p.m.

Hey there, Cinner.

Try logging in once more. If the issue persists, go ahead and create a new thread as this one is over a year old. I'll be sure to assist you further there. :)