Hacked Account Recovery

#0 - Feb. 12, 2008, 1:53 a.m.

My account was hacked about a year ago and i had no idea that you could get it back till today and so im trying to get it back but i was hacked with a keylogger So they got ahold of everything my EBAY my EMAIL my WOW ACCOUNTS everything.. they changed my email and phone on the account and the address and everything...

I called the support team and they asked for my secret question and answer and I tryed the one i thought it was but i guess i was wrong and so they asked for the DISK ID's that came with the game and i didnt have them because i started with a 10 day free trial and went to a account and they sent the email of the disk ID and since i was hacked they got ahold of everything and i dont know the ID any more

I am wondering is there anyother way to get it back... Can i fax my Drivers Licesne my ID? or Birth Certifacte..

Idk if my account was banned or toon was changed from my account to another or it was deleted.. If it is can i get it back?

I will do anything..

Malkorix

#2 - Feb. 12, 2008, 2:01 a.m.

Q u o t e:
My account was hacked about a year ago and i had no idea that you could get it back till today and so im trying to get it back but i was hacked with a keylogger So they got ahold of everything my EBAY my EMAIL my WOW ACCOUNTS everything.. they changed my email and phone on the account and the address and everything...

I called the support team and they asked for my secret question and answer and I tryed the one i thought it was but i guess i was wrong and so they asked for the DISK ID's that came with the game and i didnt have them because i started with a 10 day free trial and went to a account and they sent the email of the disk ID and since i was hacked they got ahold of everything and i dont know the ID any more

I am wondering is there anyother way to get it back... Can i fax my Drivers Licesne my ID? or Birth Certifacte..

Idk if my account was banned or toon was changed from my account to another or it was deleted.. If it is can i get it back?

I will do anything..

I see =(. Well, in a situation like this, there are a few steps that you can take. You'll definitely want to have a read through our ** Account Compromise Info Center **:

http://forums.worldofwarcraft.com/thread.html?topicId=3773308319&sid=1

All the steps are outlined there, but if you're having any issues regaining control of your account, then it may be best if you contact our Billing Department directly:

Billing & Account Services

[email protected]