Possible to change username? Secret question?

#1 - Feb. 5, 2008, 2:48 a.m.
Blizzard Post
Q u o t e:
Two questions:

Is it possible to change usernames (without using a new CD key etc.)?

Is it possible to have your secret question/answer changed, if you feel your current one is not secure enough?


nope, they are soulbound, and can't be changed :(

(post timer ftl)
#2 - Feb. 5, 2008, 2:57 a.m.
Blizzard Post
Q u o t e:
Is it possible to have your secret question/answer changed, if you feel your current one is not secure enough?


I'm afraid not, the SQ/A can not currently be changed by any method.
Q u o t e:

Is it possible to change usernames (without using a new CD key etc.)?


The name registered to the account can not normally be changed, the one exception is if you undergo a legal name change. You can contact our Billing Department who will let you know what documentation they need.

You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) Monday through Friday 8AM-8PM (PST) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.
#5 - Feb. 5, 2008, 3:09 a.m.
Blizzard Post
Q u o t e:


/me smells that it might become available in future. If so, good stuff Blizz :)


I like to cover my bases, I know of no plans to be able to change this but I don't like saying never. :)
#9 - Feb. 5, 2008, 3:57 a.m.
Blizzard Post
Q u o t e:
Will my old Burning Crusade key work, since it is no longer associated with my account?


It is possible, though I thought a new key was provided when you did that. You can try it but you may need to contact our Billing Department for further assistance.

Q u o t e:
And transferring characters; does it cost anything to transfer characters between accounts and is there a limit on the number of characters you can transfer between accounts?


All Paid Character Transfer cost a fee, account to account, realm to realm, or both at the same time. You can transfer a character to another realm and another account in one move it will cost one fee if you do it at the same time.