Friend's Account Permanently Closed.

Q u o t e:
My friends account has been closed with no email as to why. Can a CM look into this and see about getting him his email? I'm posting this for him.

Character Name: Klancy
Server: Mug'thol

Okay, I was able to confirm that an email was sent to that account's registered email address as of 1:48 AM GMT on 1/30/2008. If your friend is unable to view the mail in question, it may be best if he or she reviews this section of our ** Account Compromise Info Center ** sticky:

http://forums.worldofwarcraft.com/thread.html?topicId=3773308319&sid=1

Q u o t e:
3.4 I’m Not Getting Emails!

One of the primary means by which investigators, Game Master, and Account Administration representatives will attempt to reach you is by email. In some cases, there may be issues with certain email clients which can make it seem as though you are not being contacted appropriately.

To ensure that you receive emails from us, please refer to this page on our Support Site:

http://us.blizzard.com/support/article.xml?articleId=21485

It is probably a good idea to contact our Billing Department to ensure that the registered email we have is up to date as well:

Q u o t e:

Billing & Account Services

Phone Support - 1 (800) 59-BLIZZARD
Live Representatives Available Mon-Fri, 8am to 8pm PST
E-mail Support - [email protected]