Battleground/Instances down.

#0 - Jan. 27, 2008, 11:49 p.m.
Blizzard Post
Instance servers down in Argent Dawn, the BG's are down for Ruin battlegroup. Arenas are working.
#1 - Jan. 27, 2008, 11:56 p.m.
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This issue is being looked into as we speak, Benea, we hope to have them running smoothly once again as soon as possible. I will provide an update if I get any additional information for you.
#6 - Jan. 28, 2008, 12:05 a.m.
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Q u o t e:
Thanks for the prompt response!


My pleasure, it appears this issue is a bit more widespread than I first thought so I have converted this thread into the main one.

I will return with whatever updates I can.

#50 - Jan. 28, 2008, 12:34 a.m.
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Q u o t e:
Vrak, could this be related to the awesome snow storm brewing above us? ^_^


Possibly, Redbrik, I haven't heard any details yet though.

We are in contact with our Database Administrators as well as our regular technicians. They are actively investigation the cause of the issue but I am unable to provide more information at this time.

Thank you all for your continued patience. Hopefully I will be able to return with more information soon.
#128 - Jan. 28, 2008, 1:24 a.m.
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Q u o t e:
Would be nice to get an update. Guild's trying to decide if it's time to call it for the night.


From what I understand a great many people are actively looking into the issue, but it doesn't look like I have much in the way of new information. The only report I have received is that an ETA is currently unavailable.

I understand that all of you had things that you are not currently able to do, please know that we are doing everything possible to get this issue resolved as quickly as we can.
#261 - Jan. 28, 2008, 2:14 a.m.
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We've made inquiries as to when we can expect some information I return with whatever I can find out.
#296 - Jan. 28, 2008, 2:30 a.m.
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Ok, unfortunately I do not have an estimate as of yet on when this issue will be resolved but our technicians believe they may have found the issue and are running some tests now. If the results are positive we should be able to get everything else back on track.

I will let you know.
#356 - Jan. 28, 2008, 4:11 a.m.
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Sorry about the information blackout folks, unfortunately we were unable to post for a time.

It looks like the realms should be coming back online now.

#361 - Jan. 28, 2008, 4:14 a.m.
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Some posts were able to get through but for the most part, I would log in, fresh and get kicked out again. :D
#375 - Jan. 28, 2008, 4:20 a.m.
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Q u o t e:
Psh i wish =).. But on a serious note Spinebroken is still down


The realms are coming back up but not all of them are available yet, just hold on a little bit longer and you should be right as rain.

Q u o t e:
what happened? what was wrong?


I don't know yet, Aminisgift, I'm not certain what kind of information I will receive, we were just told that the realms are coming back up. If I find out more I'll let you know. :)
#381 - Jan. 28, 2008, 4:27 a.m.
Blizzard Post
All realms in the Ruin and Vindication Battlegroup should now be up and running.

Rampage and Shadowburn should be at near 100%.

Thank you all for your patience, we will continue to monitor the situation and if I am able to provide further details I will.

#388 - Jan. 28, 2008, 4:33 a.m.
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Q u o t e:
I checked the list of realms coming back online in the server status forum, but any word on the realms that are not listed there?


What realm are you looking for, Vanq?
#392 - Jan. 28, 2008, 4:57 a.m.
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Q u o t e:
Scilla :)

Q u o t e:

any word on Thunderhorn???


Both realms look to be up and running, are you still having trouble logging in? Do you get a specific message?
#397 - Jan. 28, 2008, 7:01 a.m.
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Q u o t e:


Yeah, still can't get past the Success! prompt other than to select a realm, then have either the same thing happen on Scilla, or log into a different realm and play some lowbies.

Rebooted comp and router among other things.. I'll wait and see tomorrow I guess.


That is strange, Vanq, you should be all set. You might want to try the Tech Support Forums for further troubleshooting steps.

Good luck.
#404 - July 10, 2008, 11:47 a.m.
Blizzard Post
We have threads on this, no need to necro this one friend.