Notarization denied? - Blue Tracker

#0 - Jan. 24, 2008, 9:44 p.m.

I recently went to my bank to get the notarization .pdf filled out and faxed in and I thought everything was correct, but I received an email back from Blizzard saying it was denied.
Here's an excerpt from the email:

We have received your Account Retrieval submission. Unfortunately, it does not meet all of the requirements for retrieving access to the World of Warcraft account in question. Please be aware that security concerns prevent us from accepting or combining partial submissions. We must receive all Account Retrieval paperwork in a single fax to properly process it.

Your submission has been denied for the following reason(s):

Â· The ID is not notarized.

I don't know what they mean by having the ID notarized? I faxed in a picture of my ID with my account name/Attention WoW Account Administration written on it, And the second and third sheets of the pdf I was told to download. Was I supposed to get my ID stamped also? Help Blizzard I really don't know what you guys want.
The only thing I can think of besides having my ID stamped is I sent the fax in as 3 seperate faxes ( which the lady at the fedex I went to commented on saying I could have sent it in all as one) So if that's the problem I'll just refax, but if I have to have my ID stamped, then tell me.

Reythur

#15 - Jan. 24, 2008, 10:04 p.m.

I will first ask that everyone calm down, there is no reason to attack each other over this. Also, Crime, as already mentioned, your fellow posters provided you with assistance, and you jumped on them. Please do not do so in the future — your understanding on this matter is very much appreciated.

Now, so that I am able to look into the matter more specifically: would you please provide the name, and realm of a character on the account in question?

Reythur

#20 - Jan. 24, 2008, 10:18 p.m.

If you would like specifically where this is mentioned in the documents that you were sent:

Q u o t e:
4. Take the unsigned and undated document to a local Notary Public. A parent or legal guardian must
accompany the registered Account user if they are under the age of majority (18 in the United States),
as Notary services are not available to minors. The Notary Public will assist in the completion of
Sections E and F. Use a local or internet directory of businesses to locate a Notary. Many Fax and
Copy Centers offer these services. Private Notaries may also offer printing, copying and faxing
services. In countries other than the United States, a Justice of the Peace or other government official
may have the authority to verify the authenticity of government issued ID. If the Notary uses an
embosser rather than an inked stamp, please use a pencil, graphite or crayon to lightly shade the
embossment, so that it is more easily viewed via fax.

(Emphasis mine)

You have my apologies for any confusion regarding the situation, but in order to successfully retreive the account in question, you will need to adhere to the directions that have been given by our Account Administration department.

You are more than welcome to open up dialog with them regarding the matter, which I see that you have done so. Keep in mind that it may take a bit of time before they are able to address your inquiry. In the mean time, I would recommend doing the process once more, with the photocopy of the ID notarized as well.

Reythur

#28 - Jan. 24, 2008, 11:48 p.m.

As it appears that there has been some real confusion about the matter, I was able to obtain further clarification. It is generally accepted that the form be notarized — and in turn the ID is then deemed verified by the notary. In your specific case, Crime, it appears that no notarization was present on the form at all. I would recommend sending the form in once again, and I think this might be beneficial to point out:

Q u o t e:
If the Notary uses an embosser rather than an inked stamp, please use a pencil, graphite or crayon to lightly shade the embossment, so that it is more easily viewed via fax.

Good luck!