Bli$$ard outsourcing

I've been talking to a recently redundant friend of mine who worked for Bli$$ard, he said that they knew cuts where coming because Bli$$ard and Activi$ion want to get rid of their expensive NA customer support reps and hire cheaper overseas ones.. what a disgusting and job killing move by Bli$$ard who won't be receiving anymore money from me while they continue to fire hardworking Americans.