Scroll of Resurrection Broken?

#0 - Jan. 20, 2008, 6:13 p.m.

Hello!

I sent a scroll of resurrection to a friend the other day. How are they supposed to redeem it? I'm sure I have the correct character name and server name. They last logged in October 1st. The billing period ended October 16th. So it's been the full 90 days. They haven't received any emails and there is nothing about it in their account management. In my account management, the legend says "Friend referred. No action has been taken."

Any suggestions on how she can redeem the scroll?

Syndri

#1 - Jan. 20, 2008, 6:16 p.m.

Before I begin to do any specific troubleshooting, Runda, I want you to check out a rather wonderful post written by Auryk—it's comprehensive and up-to-date, and perhaps capable of answering your concerns.

http://forums.worldofwarcraft.com/thread.html?topicId=4064459523&postId=39996994208&sid=1#6

If not, please do let me know. I'll be absolutely happy to assist in any way that I can. :)

Reythur

#3 - Jan. 21, 2008, 3:43 a.m.

Q u o t e:
I also tried both IE 7 and Firefox browsers.

Have you cleared your Cache and Cookies in either browser?