Secret answer

#0 - Dec. 23, 2007, 6:54 p.m.
Blizzard Post
I haven't played WoW in over a year now!! I wanted to start all over again but unfortunately,i forgot my password.Now to get it back,i must write down my account name,e-mail address and secret answer.The problem is the third one,i can't remember my secret answer,thus,making it impossible for me to retrieve my password! Is there a way i can get that secret answer back other than the fax/mail form? Like writing a normal e-mail to Blizzard instead of faxing the proof( my printer doesn't work that's why). Thanks!!
#2 - Dec. 23, 2007, 7:04 p.m.
Blizzard Post
While I am unaware of a means by which one's Secret Question and Answer may be acquired without conveying the appropriate form — along with a photocopy of one's ID — via either fax or postal mail, Zutron, you're welcome to try calling Billing to see whether further aid is possible. :)

Billing Department:
Phone: 1-800-59-BLIZZ
E-mail: [email protected]
Hours: 8a-8p Pacific, Mon-Fri