#207 - Dec. 26, 2007, 9:49 p.m.
Miiteous:
If you read the topmost sticky with the email information for feedback you will see the following-
[email protected] for feedback on Community Team performance.
Please note that while emails sent to this address will likely not receive a response, each one will be read and handled accordingly. We do read the feedback, we just don't always respond. We have many duties to attend to outside these forums, as we've explained to people before.
I also am not going to address the EU vs US opinions on disparities of information given, since those ultimately are not only non-productive, but end up in getting into nationalistic debates that result in flame wars that are inappropriate for these forums. You are welcome to your opinions about who gives out more information, but as always, it is only opinion. All of the Community Teams are a part of the same system and have the same information to give and share. The rest is merely perception and ends up in debates of US community vs. EU community. Let's please avoid that trap today.
We have methods to our madness about what information we give and when we can give it. We give as much as we can and are always striving to find ways to improve this. I've also said this before but there are many things you see us do that you don't realize we were at the helm of.
While I'd love to get into more of this and continue the discussion, we're only going to end up in talking circles. :)
As for why we respond to more "fluff" topics, it's easy to do. It keeps us visible and let's people know we are still reading things. We may not always have answers to give immediately on more "hot topic" discussions, but that doesn't mean we aren't aware of them and having internal dialogue about them. There is always more to us than what you see at the surface and while it's nice to get credit for things, it's not necessary for us to continue to do our jobs. We are all a part of one company and are a part of the team as a whole.
The reason we tell people to email the feedback is because these forums aren't meant to be a conduit of discussion on how we do our jobs. It is a place to discuss the game and for us to interact with the community. Feedback is better sent to us directly so we can access that feedback and discuss internally how we can best address it.