[PTR] Perhaps you could help me. Error 134

#1 - Sept. 28, 2011, 9:17 p.m.
Blizzard Post
Maybe you guys just might be able to help if it isn't so much of a PTR bug as it is a general WoW bug.
Every time I Click on a character to log into, the game the game client just crashes.

Placed in paste bins so it doesn't clutter the page.
This is the crash log.
http://pastebin.com/jAf6iJv8
DxDiag
http://pastebin.com/9pJuv11z

Edit: Also the Repair tool doesn't run for some reason.
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Support Forum Agent
#2 - Sept. 28, 2011, 9:27 p.m.
Blizzard Post
Tehdave,

It looks like the PTR crashed on your video drivers. I'd suggest reinstalling them from http://www.amd.com/us/pages/amdhomepage.aspx
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#6 - Sept. 29, 2011, 12:10 a.m.
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Tehdave ,

Do you have any remote access going on while trying to start the PTR up?

DBG-MODULE<68A00000 00052000 "RASAPI32.dll" "rasapi32.pdb" 0 {b6e3857a-947f-4f9e-86d6c3a36576bf15} 2 1247533783>

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#9 - Sept. 29, 2011, 12:49 a.m.
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Tehdave,

I'm going to move your post over to the PTR Bug Reports forum so the guys there can take a look. Tech Support for the PTR really doesn't exist as it's not a finished product. We can try and help in here with obvious issues and installation problems but that's about it.

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