Regarding Arena Titles and Paid Transfers.

Good afternoon, ladies and gents; it has come to our attention that a number of players have expressed confusion, and at times consternation, regarding the functionality of Arena titles — e.g. Duelist, Gladiator, etc. — when using the Paid Character Transfer service. In hopes of providing some clarification into the matter at hand, such Arena titles may be lost when transferring a character between realms or accounts.

This mechanic is currently being examined in greater detail, so that further determination may be made as to whether its current functionality is in line with the design as envisioned by the appropriate developers; we regret to inform you, however, that any titles lost as a result of this mechanic are unable to be reinstated or reimbursed by the Game Master Department. Please accept our most sincere apologies, however, for any frustration or inconvenience this matter may have caused, and await word on any potential changes in the status of this functionality.

Thank you, above all, for your understanding; we are truly sorry if any misconstruction has arisen during correspondence with our department.

Q u o t e:
I understand you pavonum, and will therefore stop making in-game tickets. However, please acknowledge that when we all transferred, we had our titles intact. We lost it after the emergency maintenance. I would just like to point out that important detail to add to the departments ongoing investigations.

I shall ensure that this information is conveyed to the proper authorities accordingly; I'll be pursuing this matter further throughout the week. :)

Q u o t e:
One last thing, if the mechanic that you confirm with the appropriate developers allows characters who transferred to retain their titles, would our appropriate titles be returned so that we may enjoy it for the season?

Truthfully, I am unsure whether it would be possible to retroactively reimburse Arena titles that have been lost; however, inquiries will be made.