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I got hacked, and you were there for me...

Forum Avatar
Nineoneone
#1 - Sept. 9, 2011, 11:14 p.m.
Blizzard Post
I dont know what to say...
I got hacked by a friend and you still helped me out, even though it was mostly my fault. Your customer service is amazing, your game is awesome!
Thanks so much for taking care of me. I will spread the good news to all my guildies and friends.
Thanks so much
Forum Avatar
Nineoneone
#1 - Sept. 9, 2011, 11:14 p.m.
Blizzard Post
I dont know what to say...
I got hacked by a friend and you still helped me out, even though it was mostly my fault. Your customer service is amazing, your game is awesome!
Thanks so much for taking care of me. I will spread the good news to all my guildies and friends.
Thanks so much
Forum Avatar
Nevalistis
Support Forum Agent
#11 - Sept. 10, 2011, 12:46 a.m.
Blizzard Post
Glad to hear we were able to assist, Nineoneone. I hope this has been a valuable lesson in account security for you.

If you haven't already, I highly recommend looking over our various account and computer security articles, as well as considering picking up an authenticator. While user responsibility is the penultimate protection against any account compromise, an authenticator is a reliable, additional layer of security for any account. No method is 100% effective, but the authenticator is one of the best security features we offer.

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

Battle.net Authenticator
http://us.blizzard.com/support/article/24660

Battle.net Dial-in Authenticator
http://us.blizzard.com/support/article/35806
Forum Avatar
Nevalistis
Support Forum Agent
#11 - Sept. 10, 2011, 12:46 a.m.
Blizzard Post
Glad to hear we were able to assist, Nineoneone. I hope this has been a valuable lesson in account security for you.

If you haven't already, I highly recommend looking over our various account and computer security articles, as well as considering picking up an authenticator. While user responsibility is the penultimate protection against any account compromise, an authenticator is a reliable, additional layer of security for any account. No method is 100% effective, but the authenticator is one of the best security features we offer.

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

Battle.net Authenticator
http://us.blizzard.com/support/article/24660

Battle.net Dial-in Authenticator
http://us.blizzard.com/support/article/35806