Blizzard Knowledge Base and YOU (pt. 1)

Most of the regulars to this forum are probably familiar with our Support Knowledge Base, both through the web at http://us.blizzard.com/support/index.xml?locale=en_US&gameId=11 and also as articles that can be accessed inside World of Warcraft itself.

We are currently reviewing those articles, and also examining if there may be needs for subject matter, as yet, unmet.

We'd like to hear from you! This is in two parts. The first part is here, the other at http://us.battle.net/wow/en/forum/topic/2973255913#1.

We do appreciate any and all responses and are looking forward to the opportunity to make any refinements we can to better serve you - our players.

This is in desperate need of organization and consolidation. And is merely an example.

The Knowledge Base is an excellent concept, but it is badly in need of some maintenance.

:)

Indeed it is, and the specific ones for resets have been tidied up a bit!

We are listening folks, it may take some time, but the goal is to make sure you can find what you need, as well as making sure everything you need is there to find!