Character Restoration Qs

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#0 - Nov. 21, 2007, 4:36 p.m.
Blizzard Post
I am interested in restoring a deleted Druid of mine, but I have some questions about the process. First of all, do I make an in-game ticket or is there a form on the website somewhere? Second, is there a cutoff as to when you can no longer restore characters (the Druid in question was deleted a couple months ago)? And lastly, you only have 3 character restores per account, right?
#1 - Nov. 21, 2007, 4:49 p.m.
Blizzard Post
Behind Door #1:

Q u o t e:
First of all, do I make an in-game ticket or is there a form on the website somewhere?


You're welcome to query in one of two ways, Mi: via in-game petition or by emailing [email protected]. In either case, please be sure to include the name, realm, class, approximate level, and race of the character in question; with this, note that you're willing to use a limited restoration for this particular restoration.

Behind Door #2:

Q u o t e:
Second, is there a cutoff as to when you can no longer restore characters (the Druid in question was deleted a couple months ago)?


It depends if there still exists record of the specific character. While our systems do purge character deletions with fair regularity, "older" character (those of higher level) do remain in our logs for quite a while. The only way to find out is ask, eh? ;)

Behind Door #3:

Q u o t e:
And lastly, you only have 3 character restores per account, right?


There does not exist a tangible or set "number" of limited restorations, my friend; they are simply a guideline by which our department can record previous restorations, and to which we can regularly refer to ensure that a particular player is not making light of our assistance. We value context, and will take all mitigating factors in to consideration before proceeding; thus, we ask permission before consuming a limited restore, as its use will weigh in on future decisions.

Hope that helps!
#4 - Nov. 21, 2007, 5:03 p.m.
Blizzard Post
Oh, whups. Fixed. :)