Character Transfer/Name Change Unavailable?

#0 - Nov. 13, 2007, 10:10 p.m.
Blizzard Post
I was wondering what the ETA was on when it would be back up? Is it just down because of the recent server maitenance/patch and will be up later in the day or is this an extended shut down of paid character transfers?
#29 - Nov. 14, 2007, 12:08 a.m.
Blizzard Post
I'm sorry, folks, I simply do not have an ETA on when the Paid Character Transfer system will become available again. Several systems are being updated and it may take several hours until that is complete.

If I receive an update I will let you know.

And, Thorkal, I respond to as many threads as I can regardless of how many times the question has been answered. Your question is not more or less important than anyone else's.
#32 - Nov. 14, 2007, 12:16 a.m.
Blizzard Post
Q u o t e:

And be honest, me saying that contributed to you posting in this thread. =P


Actually no, I use a special algorithm in order to select which threads I will respond to, statements like yours usually add a +.5 modifier which delays any response I may have. :P
#34 - Nov. 14, 2007, 12:18 a.m.
Blizzard Post
Nope, I'm just getting started!
#44 - Nov. 14, 2007, 2:18 a.m.
Blizzard Post
Q u o t e:


Any update.. been about 4 hours since servers came up...


Nothing especially exciting, Tauwyt, I know they are looking into several related issues that are happening in regard to the website. Once they track those issues down they should be able to get the PCT's up and running again.
#55 - Nov. 14, 2007, 4:29 a.m.
Blizzard Post
Q u o t e:
Any word yet on now soon this will be back up? starting to get a little bored jumping back and forth between the game and forums??


No, Mooveover. I understand that people would like to use the Paid Character Transfer system, believe me we would like to let you use it; unfortunately it takes time to track down the issue. Our realm technicians are working with our database administrators to fix this. They have tested several resolutions already and it looks like they are getting closer to finding the cause but I have not been given an ETA.

I will let you know as soon as I receive news, I promise.
#57 - Nov. 14, 2007, 4:32 a.m.
Blizzard Post
Q u o t e:
I bet if any of bliz people played on a server as bad as mine, the xfers would be up by now...... This is seriously getting rediculous.


I bet you'd be wrong. Blizzard employees play on many different realms, including yours, Pheerd; although you'd never know it.

Oh and, the transfer system being down prevents all transfers, not just yours. The system will be up as soon as it is possible.
#66 - Nov. 14, 2007, 4:44 a.m.
Blizzard Post
Q u o t e:

There isn't a guy who checks every transfer, it's fully automated. :)


We use moonkin, cheaper labor. :D
#78 - Nov. 14, 2007, 6:03 a.m.
Blizzard Post
I don't make it a habit of posting just to say that I have nothing new to report. :) Please reflect on my last post.
Q u o t e:

I will let you know as soon as I receive news, I promise.
#82 - Nov. 14, 2007, 6:17 a.m.
Blizzard Post
Clypsafiyal is correct, the PCT and PCNC systems seem to be active once again. Please remember though, they have been down for some time and the process may take a little longer than normal because of an influx of requests.

Thank you all for your patience.