Help bein hacked right now

Q u o t e:
if there is a gm or someone on here right now please freeze my account the guy got on and has changed my email tied to the account so i cant change the password i was in the process of changing the email tied to the account when this happened

I am asking this be locked down Draught. They changed the email and added an authenticator. They ARE in your email account.

I'd recommend first, a full system scan, then either secure your email account - or better yet, setup a totally unrelated one for the purpose of WoW.

Next, give Billing a call once you are very certain you are secure - I'd also highly recommend adding an authenticator of your own for an extra layer of protection here. Normally, we send out emails with further instructions, but since they seem to be IN your email, that's rather counterproductive.

Oh good lord, they've changed the email back AGAIN. Persistent little thing. The account is locked down, they shouldn't be able to get in - but you have GOT to get security nailed down before we release this again. As you see, they can and will come right back if they can.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109

Here are the contact numbers for Billing.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

Further contact information can be found here...

http://us.battle.net/wow/en/forum/topic/932934085