#2 - Nov. 17, 2010, 1:18 a.m.
Q u o t e:
Open a ticket is what ive been told, like im going to do that..... all the tickets you guys are getting about this, it will probably take two weeks to get to mine instead of the usual one week.
Or it may take less time then the grossly exaggerated times you listed. Queue times are currently around 5-7 hours, not one or two weeks. They had increased due to the last patch but once the major issues had been resolved fell back under 12 hours on average.
The work around is performed by a Game Master and petitions regarding this matter are being looked for so they can be addressed quickly. Granted some of the petitions about this matter may be missed but our staff is attempting to get to these events while they are still ongoing.
One piece of advice. Switch characters when posting on the forums, if this character with the current name is active you may consider submitting an in-game petition to report your own name. We take a much more lenient view on self reports.