New email scams

#0 - Nov. 18, 2010, 3:41 p.m.
Blizzard Post
I recently started receiving email from 'noreply@blizzard.com' with the following message:

Hello,

Blizzard Entertainment recently received a request to change the e-mail address used to log in to the Battle.net account with the username xxx@xxx.com. The e-mail address k***@hotmail.com has been specified as the new username for this Battle.net account. An email has been sent to this new address containing a verification link to complete the change.

Once the new address has been verified, the e-mail address xxx@xxx.com can no longer be used to log in to this Battle.net account or any World of Warcraft accounts merged with this Battle.net account.

If you did not initiate this request, please click here to contact the Blizzard Billing & Account Services team immediately.

Sincerely,
The Battle.net Account Team
Online Privacy Policy


The "Click here" part ends up taking me to a site that 3 computers deem as a threat so I know it is not a real Blizzard site. BE CAREFUL!

---------------------------------------------------------------------------------------------------------------------------------------------

Another one I recently received was this:


Battle.net Account - Password Reset

We have reset the password for the Battle.net account associated with this email address. To choose a new password, please click the following link and follow the instructions:

<removed>

If you did not request the reset, it is possible that this Battle.net account has been accessed by someone not authorized to do so. If you notice issues with the Battle.net account or associated games after logging in with your new password, please contact the appropriate support department for assistance immediately: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=22455

Please remember that it is your responsibility to keep your login information confidential. You may not share access to the account with anyone who is not expressly permitted in the Battle.net Terms of Use and the Terms of Use for the games you play. You are also responsible for every use of your login information, whether you have authorized it or not.

COMPUTER AND ACCOUNT SECURITY:

Account compromises can occur when a player shares login information with an unauthorized third party or plays on a computer that has a virus, Trojan, or keylogger. In a case where you believe your account has been accessed by an unauthorized party, we would like to suggest that you review the following pages for various security awareness tips (as well as how to recover in-game items or characters) before you log back into the account:

- Security Checklist: http://eu.battle.net/security/checklist.html

- Types of Account Thefts: http://eu.battle.net/security/types.html

- Account and Computer Security: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=19385

- What to do if the Account has been compromised: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=22455

- Account Security and Recovery FAQ: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=22455

- Email Address Security: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=42957

We highly recommend adding a Battle.net Authenticator to an account as it is the highest level of security we currently offer. For more information, please visit: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=30492

Billing and Account Services can be reached by phone: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=23210.
Alternately, our support team can be reached via webform: https://eu.blizzard.com/support/webform.xml?locale=en_GB

Thank you,

Blizzard Entertainment (WoWAccountAdmin@blizzard.com)


The email scams are getting closer and closer to looking authentic so be careful on what you click and where you go! Both of these I reported to Blizz, but thought it should be here too.
#2 - Nov. 18, 2010, 4:14 p.m.
Blizzard Post
Thank you for the examples, Jarcomb.

Email scams seem to be on the rise once again, unfortunately. The key thing to remember is not to click on the links in the emails if you have any suspicions. You may wish to thoroughly scan the computers you had access to when you clicked the link as you may have acquired a keylogger or virus by doing so.

If you continue to receive emails of this nature, check the email headers. The email headers will contain quite a bit of information, such as the originating email address and the originating IP address. Instructions on how to view the email headers can be found here:

How to Identify Fake or Phishing Emails
http://us.blizzard.com/support/article/25133
#3 - Nov. 18, 2010, 4:14 p.m.
Blizzard Post
Thank you for the examples, Jarcomb.

Email scams seem to be on the rise once again, unfortunately. The key thing to remember is not to click on the links in the emails if you have any suspicions. You may wish to thoroughly scan the computers you had access to when you clicked the link as you may have acquired a keylogger or virus by doing so.

If you continue to receive emails of this nature, check the email headers. The email headers will contain quite a bit of information, such as the originating email address and the originating IP address. Instructions on how to view the email headers can be found here:

How to Identify Fake or Phishing Emails
http://us.blizzard.com/support/article/25133