Cancel Subscription

#0 - Nov. 18, 2010, 6:33 a.m.
Blizzard Post
I can no longer find that button that I would click after every month of adding game time.

I do not feel like calling tomorrow and I want my subscription ended without paying the recurring bill.

TL;DR

Where the @%%@ is the cancel subscription button that was there a month ago?
#4 - Nov. 18, 2010, 6:49 a.m.
Blizzard Post
If your payment is not currently pending, Shadow, I'm unsure as to why you would not have a cancel button available when following these directions.

Canceling Your World of Warcraft Subscription:

1) Log in to your Account Management page: http://us.battle.net/
2) Select the Game you wish to manage by clicking its box art, then 'Manage Game'
3) This should have brought up your Battle.net account overview. Click on the title you wish to manage a second time.
4) On the right side, there should be a link for canceling your subscription, so long as your account status is set as 'Active' and not 'Pending'

You may want to, instead, give our Billing & Account Services department a ring first thing in the morning to have them manually cancel it over the phone instead. They may be able to do so via e-mail, but it would be much quicker to call, even if you encounter a hold queue.

Billing & Account Services

Hours: 7 AM to 8 PM Pacific Standard Time

How to contact:
Phone: 1-800-592-5499
Australia: 1-800-041-378
Chile: 1230-020-5554
Mexico: 001-888-578-7628
Argentina: 0800-333-0778

E-mail: [email protected]
Web form: https://us.blizzard.com/support/webform.xml
Q u o t e:

ALSO; I only have $7 on my debit card. What will happen?


You may be overdrafted - it depends mostly on your financial institution. To avoid this, again, I'd definitely make the call to Billing at your earliest convenience.