Stuck on authenticating

#0 - Nov. 5, 2007, 12:45 a.m.
Blizzard Post
topic ^^
#12 - Nov. 5, 2007, 12:49 a.m.
Blizzard Post
Thank you, folks, our technicians are looking into the issue now. I'll let you know as soon as I hear anything.
#36 - Nov. 5, 2007, 1:10 a.m.
Blizzard Post
It looks like the authentication issue should be clearing up.

Please let me know if you continue to experience an issue.
#41 - Nov. 5, 2007, 1:14 a.m.
Blizzard Post
There is probably an influx of people trying to get in right now which might be causing a bit of a traffic jam. Give it a few minutes and try again. :)
#49 - Nov. 5, 2007, 1:48 a.m.
Blizzard Post
I was able to log onto Kael'thas without a problem, Cactusjim. Are you getting a specific message?

Is it stalled at "Authenticating" or somewhere else? Are you able to log into other realms but not that one?

#52 - Nov. 5, 2007, 2:01 a.m.
Blizzard Post
Have you tried shutting down the program completely and rebooting? Perhaps resetting your router?
#54 - Nov. 5, 2007, 2:07 a.m.
Blizzard Post
Q u o t e:
I'll try......wish me luck.

Edit....

Restarting WOW worked, thanks alot.


Great!
#58 - Nov. 5, 2007, 3:57 a.m.
Blizzard Post
I'm sorry, Spookyjoe, but I'm not technically trained and thus am unable to assist you if you are still having an issue connecting. You'll need to try to the Technical Support Forums next door.

Good luck.
#60 - Nov. 5, 2007, 4:41 a.m.
Blizzard Post
Q u o t e:
Nope still having problems connecting! Bang up job Blizzard ^_^


Why thank you, Kaex, we certainly do try. I expect by now, realizing that the issue is not with us, that you have visited the Technical Support Forum for further troubleshooting to address your technical issue?

Good luck to you.
#64 - Nov. 6, 2007, 12:59 a.m.
Blizzard Post
Your best bet is our Technical Support Forums, Gadrin, the Game Masters who reside in this forum do not have technical training and therefore we really couldn't make any suggestions as to what your issue may be.

If there forums do not provide the information you need you can try contacting them directly to see if they could be of assistance.

http://us.blizzard.com/support/article.xml?articleId=21049

Good luck. :)
#67 - Nov. 13, 2007, 1:33 a.m.
Blizzard Post
Q u o t e:
now im not telling you guys how to do your jobs or anything like that but, and im not sure if this is still happening to other people, but i am still having this same issue on every single server i try


My job is to try and assist with in-game issues, Onirdi, or point those to where they may be able to get some assistance with their issue. :)

As I stated in the post two up for yours.

Q u o t e:
Your best bet is our Technical Support Forums


They will do their best to try and help you troubleshot your issue, Onirdi.