Lost Mail

#0 - Nov. 3, 2007, 5:45 p.m.
Blizzard Post
Hi! I have a slight problem with the ingame mail system. My hubby (ingame name Ulriik) sent me some items through the mail and I haven't been able to get them. My HUD tells me I have unread mail but when I check my inbox there is nothing. Now I realize sometimes it takes a while to get things but he sent the stuff yesterday. Can someone please help? Thx :)
#3 - Nov. 3, 2007, 6:18 p.m.
Blizzard Post
Q u o t e:
Are you on a trial account?


She is, indeed; or, at the very least, the account on which she is currently posting has yet to fully upgrade.

This said (and for corroboration):
http://us.blizzard.com/support/article.xml?articleId=20590
Q u o t e:

The following restrictions are placed on all Classic Trial Accounts:
  • A level cap of 20.
  • A maximum of 10 gold.
  • Trade skills are capped at 100 ranks.
  • Inability to trade via the auction house, mailbox, or player-to-player.
  • In-Game public chat channels will be unavailable. (Players will still be able to communicate using say, party, or whispers).
  • Characters will be unable to create or join existing guilds.
  • Accounts will no longer be able to whisper other players unless they have been added to those players' friends lists or have received a whisper from them first.
  • Characters will not be able to invite or join parties with other players above level 20.
  • Voice Chat is disabled on trial accounts.
  • Realms with login queues will give priority to customers with retail accounts.
  • Will not be eligible for any Character Transfer service.


While you will receive in-game mail notification, Cairistiona, you will be unable to access any letters until your account is upgraded to the full World of Warcraft client. Terribly sorry for the confusion!