Cant log in on one charactor

Q u o t e:
as of Friday i have not been able to log on my main i'm getting error "error you can not log in until the character update process you recently initiated in complete"
but i never did a server transfer or anything i never touched my character! please help me sign in i want to play wow!!! help!!!!!!

I show there is an unprocessed Race Change for the character Errut on Daggerspine.

By visiting the transactions page you can either complete the Race Change with another method of payment or you can cancel the service and make the character playable once again.

For your reference, the transactions page can be found here:

Race Change Transactions Page
https://www.worldofwarcraft.com/account/race-change-transactions.html