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My Character is Locked *help*

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Zeingrid
#0 - Nov. 14, 2010, 8:03 p.m.
Blizzard Post
So i logged into my WoW account and then i got the message "character locked contact billing for more info"
i was wondering why this happened? Any guides to unlock my character?

Zeingrid, Stormscale
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Auryk
#7 - Nov. 14, 2010, 8:23 p.m.
Blizzard Post
It sounds like you tried to initiate one of our paid services and there was an issue with the billing process. As the in-game message indicated, Zeingrid, you are going to need to contact Billing & Account Services:

Hours of Operation: 7AM to 8PM PST— Wednesday through Tuesday