Account locking system

#0 - Nov. 11, 2010, 1:52 a.m.
Blizzard Post
Ok, so I get that 3G connections are going to be iffy day-to-day in regards to IPs changing and triggering the detection system, but I just had to reset my login twice in 10 mins; without my connection dropping out in between.
Is that really necessary? Particularly considering my authenticator sitting next to me?
edit: this isn't the first time I've had to unlock myself after a relog on the same connection
#2 - Nov. 11, 2010, 2:16 a.m.
Blizzard Post
Heya Gendaft,
Q u o t e:
Ok, so I get that 3G connections are going to be iffy day-to-day in regards to IPs changing and triggering the detection system, but I just had to reset my login twice in 10 mins; without my connection dropping out in between.
Is that really necessary? Particularly considering my authenticator sitting next to me?
edit: this isn't the first time I've had to unlock myself after a relog on the same connection
Unfortunately, this will happen anytime there has been a change from where you log in from. This is a security measure in place to protect players from being compromised. You will need to simply log in and change your password, to access the game.