Can't complete Subduing the Elements?

#0 - Nov. 10, 2010, 12:03 a.m.
Blizzard Post
Good afternoon,
Was wondering if this was a common problem, but i'm not able to complete the Subduing the Elements quest? When I open the bag i'm given it just says "there was no loot" and...well, there's nothing in the bag :)

~Zen
#2 - Nov. 10, 2010, 6:42 a.m.
Blizzard Post
Interesting.

I'd recommend first and foremost recommend a full reset UI and trying this without ANY addons put back in. This definitely sounds like a UI issue.

To do a full reset UI, you will want to save your addons in another spot if you wish to preserve them.

Then rename/delete or move your WTF, Cache and Interface folders while WoW is shutdown. Reboot your system.

Note, if you are running Vista make sure your permissions are set so it does not undo your changes.

More detailed instructions for different operating systems, including Macs are here.

http://us.blizzard.com/support/article.xml?articleId=18761&searchQuery=reset%20UI&pageNumber=1

If this doesn't seem to help, please do let us know.