Credit Card Pending?

#0 - Nov. 8, 2010, 11:22 a.m.
Blizzard Post
Hi I put my credit card on my account when it expired, and it has been saying pending for 8 hours now. I was wondering if there is something broken? or if it's because I'm canadian? but any answers would be nice. I know there is money on it.
#3 - Nov. 8, 2010, 11:44 a.m.
Blizzard Post
Q u o t e:
Hi I put my credit card on my account when it expired, and it has been saying pending for 8 hours now. I was wondering if there is something broken? or if it's because I'm canadian? but any answers would be nice. I know there is money on it.


This does look like it's still pending - that typically means we have submitted it but your bank/credit card simply hasn't returned the funds yet.

We don't normally just shut an account off immediately from access with that status. This looks like it JUST billed, so I'd at least give it another day or two and check the status.
#5 - Nov. 8, 2010, 12:25 p.m.
Blizzard Post
Q u o t e:


Is it 100% safe to leave my credit card info on there?


On our records? Yes.

Now since you entered it over the web - that may be risky if you have any sort of malware lurking, but that's really nothing to do with where it resides with us, that would have been an interception between you and us - and already done if that were the case.

It is ALWAYS a good idea to do regular scans of your system and checks on the security of your email account.