Scroll of Resurrection

#0 - Nov. 7, 2010, 7:52 p.m.
Blizzard Post
not quite sure where to post my prob, so im putting it here as well as the tech suppor forums..

Q u o t e:
this is about the scroll of resurrection feature.

i've sent my friend a resu scroll and he receives the link just fine. but when he clicks the confirm button to start the free 10 days, nothing happens. it just refreshes to the same page where the confirm button is found.

he says he's never been scroll-of-resu'd before and we checked his payment history to confirm.

also, i've read somewhere in the FAQs that WotLK account's cannot be res'd which is totally weird because I just recently res'd another friend who had a WotLK account and it worked fine (this was less than a month ago)!

any help on this? :(


Q u o t e:
additional info, not sure if this helps anything

the friend who got to use the 10day free period successfully had his account set to "inactive"
while the one who can't get the resu to work has his account as "frozen"

what's the difference?
#13 - Nov. 8, 2010, 5:50 p.m.
Blizzard Post
Q u o t e:
thing is, i just res'd a friend a few weeks ago who had an inactive WotLK account. the SoR worked for him o_o
This was a known issue that should now be resolved, Tefes.

Unfortunately, a scroll of resurrection can only be used on a non WotLK account that has been inactive for more than 90 days.

If you feel this should change, feel free to post in our suggestion forum.

http://forums.worldofwarcraft.com/board.html?sid=1&forumId=11122
#15 - Nov. 8, 2010, 6:32 p.m.
Blizzard Post
Correct!
Q u o t e:
just to clarify, you mean we are still NOT supposed to be able to SoR a WotLK account
SoR will NOT work if the account has been upgraded to WotLK.

Q u o t e:
what happened with my other friend (that got the SoR to work despite him owning a WotLK account) was a ... fluke?
Yes, it was an unintended feature.

In other words the restriction found in our FAQ still applies.
Q u o t e:
Note: You may only send a Scroll of Resurrection to World of Warcraft accounts that have NOT been upgraded to Wrath of the Lich King.
http://us.blizzard.com/support/article/20592