Wyrmrest disconnects - Blue Tracker

#0 - Nov. 5, 2010, 5:44 p.m.

Ruby Sanctum : Wiped, went to come back in, froze at the doorway, disconnected
re-loaded game, logged back in, moved 2 feet, disconnected
logged back in, immediate disconnect
logged back in yet again, loading screen reached 100%, disconnect
"unable to connect"
OS (+3 run) - Same

is this a current bug in the system? its really annoying and i had to actually leave the group to log onto a different toon, they finished the kill, but i wasnt apart of it =(

anyone else having this problem?

Harlsoco

#1 - Nov. 5, 2010, 5:56 p.m.

Are you able to log into any other character on the realm, Scytheblade?

Can you please provide me the character name you are having the issue on?

Harlsoco

#4 - Nov. 5, 2010, 6:12 p.m.

I may be able to assist further but I need for you to completely exit the game. Are you at a point where you can do that for me?

Harlsoco

#6 - Nov. 5, 2010, 6:23 p.m.

Q u o t e:
ive been offline for a couple hours now, so yes, i can do that =P

Can you please try to log onto Wrathofenvy now?

Harlsoco

#9 - Nov. 5, 2010, 6:28 p.m.

So to clarify, are you able to log into the character and remain on the character longer than the few moments previously? If so, then the issue should be resolved unless there is something else you are referring to?

Harlsoco

#11 - Nov. 5, 2010, 6:35 p.m.

Q u o t e:
and im sorry if it sounds like im getting smart, im not, im running back and forthe getting ready for my Interview and Interrogations and Forensics classes for college in an hour or so

No, your not being smart at all. :)

Good luck in your classes too by the way!

The character is actually in a different location entirely at this point, Stormwind to be exact. Are you not seeing the character there?

Harlsoco

#13 - Nov. 5, 2010, 7:01 p.m.

This sounds more like a technical issue you are describing at this point. You may have a corrupt texture file or other file that causes the disconnections at those particular times only.

To troubleshoot the issue further, first begin by deleting the WTF, Cache, and Interface folders. You can move these folders to the desktop or another directory if you wish to retain the data, however for now please start WoW without those folders present. Also do not use any third party programs to start WoW; often some custom UI's will place a shortcut for you to start WoW from, please use the (Launcher.exe) in the World of Warcraft directory.

Removing the WTF, Cache and Interface folders
http://us.blizzard.com/support/article/25390

If removing those folders does not solve the issue, then try running the Repair Utility. The Repair.exe file should be located in your World of Warcraft directory (example C:\Program Files\World of Warcraft\Repair.exe or C:\Users\Public\Games\World of Warcraft\Repair.exe for Vista/7 users).

If the issue continues to persist, you may wish to contact Technical Support for more in depth assistance.