Once again can't log into toon

#0 - Nov. 15, 2010, 6:38 a.m.
Blizzard Post
Once again I am unable to log into my warrior on Kirin'Tor. I posted on the forum last week for not being able to log into this character, so a gm teleported my toon to TB from storm peaks and I was once again able to log in to the character. I WAS able to log in. I hearthed to dalaran and when I went to mount up to fly away the game crashed and now I once again can't log into him. All of my other characters are fine and I can do anything on them that I could think of with no problems. I am wondering why this one character is having so much trouble and if there is anything that can be done to help out?
#1 - Nov. 15, 2010, 6:44 a.m.
Blizzard Post
Did you do a full reset UI previously, Grimp?

It's entirely possible that there is some corruption - character specific.

If you had said it was multiple characters - in one specific spot, I'd suspect corruption in a game file tied to a specific location.

To do a full reset UI, you will want to save your addons in another spot if you wish to preserve them.

Then rename/delete or move your WTF, Cache and Interface folders while WoW is shutdown. Reboot your system.

Note, if you are running Vista make sure your permissions are set so it does not undo your changes.

More detailed instructions for different operating systems, including Macs are here.

http://us.blizzard.com/support/article.xml?articleId=18761&searchQuery=reset%20UI&pageNumber=1