Account country change

#0 - Nov. 11, 2010, 11:53 p.m.

I would like to change my country information and my credit card info to change a different country's credit card.

I worry that if I change my billing address and then my cc number my account will be locked and considered to be stolen by a hacker. I want to change the cc simply because it is a pain to pay my cc bill in my original country. The new cc can be paid in the country I currently live in.

I am in an Asian country now which could accelerate any locking; although i would think that Blizzard could see that My IP address has originated from this country for about the last three years.

Do you think that changing the cc will be a problem or is ther anything I can do to avoid problems in changing my account payment and adresss details. I do not need to change the name of my cc or the email address.

Please respond to the email address attached to this account so that I have a copy from blizzard of official advice on this issue.

Another thing that bothers me is when I take my laptop to work or visit my sister and play my account has been locked and under suspicion 2 times now or so.

Roraks

#2 - Nov. 12, 2010, 12:49 a.m.

Q u o t e:

-I worry that if I change my billing address and then my cc number my account will be locked and considered to be stolen by a hacker.

-Do you think that changing the cc will be a problem or is ther anything I can do to avoid problems in changing my account payment and adresss details. I do not need to change the name of my cc or the email address.

As long as you are using a valid method of payment, this should not be the case, Mip.

Keep in mind that an e-mail change is not required, however, if you have recently moved you may wish to update your contact information.

Q u o t e:
- I am in an Asian country now which could accelerate any locking; although i would think that Blizzard could see that My IP address has originated from this country for about the last three years.

-Another thing that bothers me is when I take my laptop to work or visit my sister and play my account has been locked and under suspicion 2 times now or so.

Account locks are not based solely on location. If you start experiencing unusually high amounts of account locks, you may wish to contact our billing and account services, directly by phone. With additional account verification, they may be able to help reduce the amount of times you are locked.